Congratulations to the Aussizz Group (Aussizz) on achieving NEAS Endorsement in the Quality Education Agent category. Founded in 2009, Aussizz is an Australian-registered education and migration consultant agency that has grown over the past 15 years to operate 25 offices in four nations, recruiting students from multiple countries, including Australia, New Zealand, India and the UAE. In addition to Australia, Aussizz counsels students destined for the United States of America, Canada, United Kingdom and New Zealand.
Aussizz has partnership agreements with many NEAS members and is itself a member of the International Student Education Agents Association (ISEAA), Australia India Business Council, Office of the Migration Agents Registration Authority (OMARA), Professional International Education Resources (PIER) and Migration Alliance and Migration Institute of Australia (MIA).
NEAS assessed Aussizz’s application using Quality Area J of the NEAS Quality Assurance Framework, focussing on these important principles: the presence of an ethical framework underpinning the practices of the agency and its counsellors; provision of information to stakeholders that is ethical, accurate and consistent; use of governance structures that are effective and transparent; supporting a performance and development culture for staff; implementing systematic risk management processes; and routinely obtaining stakeholder feedback to inform the continuous improvement of services.
NEAS uses a unique 360-degree stakeholder feedback model in its review processes. During telephone discussions with partner providers and students, these stakeholders confirmed that Aussizz seeks regular feedback from them regarding their services. One provider claimed “they are some of the best in practice”, while another said, “issues are dealt with immediately” and a third enthusiastically declared “they are all really good …know their stuff”. One provider also commended Aussizz for winning their Admissions Award three years in a row. Clients in the telephone discussions were delighted with the way Aussizz handled their application.