Speaker Spotlight: Helping Students Feel Heard and at Home

What happens when students don’t feel like they belong? When they’re misunderstood, isolated, or unsure of their place in a new learning environment? This week’s Speaker Spotlight highlights sessions focused on community engagement and student support, to help students feel like they belong.

Community Engagement Through Language Projects and Outreach

In this session, Zoe explores how adults learn best when their experiences shape the learning process. Drawing on Malcolm Knowles’ andragogical principles, she demonstrates how real-world, problem-based language activities improve communication outcomes and encourage students to co-design their own learning goals, building confidence and a deeper sense of ownership in the classroom.

Zoe Repse, CGEA/ME Educator, Swinburne University of TechnologySouthern Cross University (SCU)

Teaching since 1979 across primary, secondary, and tertiary levels. A dedicated workshop facilitator and speaker, Zoe is passionate about engaging EAL and literacy learners within the community.

Focused on motivating and boosting confidence in casual conversations with native speakers, through teaching Australian expressions, pronunciation, intonation, and colloquialisms. Read more…


Finding your place when you don’t belong

In “Finding your place when you don’t belong”, Leisl Bruhn, Jo Kwai, and Vanessa Newbery, share practical approaches to re-engaging disengaged students. From homestay and wellbeing initiatives to academic and pastoral care, these educators present best practice models for supporting young international students.

Leisl Bruhn, Dean of International Students, Ivanhoe Grammar School

Leisl began her teaching career in the East End of London whilst working and travelling overseas. Upon her return to Australia, she completed a Master of Education (Applied Linguistics) and has extensive teaching and leadership experience in the EAL field across primary, secondary, and adult sectors in both the state and private systems. Read more…

Jo Kwai, Manager, John Paul International CollegePearson

Jo Kwai is a seasoned ELT specialist with extensive experience in teaching, curriculum development and coordinating across three sectors: primary, secondary, ELICOS in private and public institutions, and has also worked in the RTO environment across compliance, training and management.  Jo’s professional journey includes working at TAFE Qld, where she had diverse roles including ELICOS teacher, AMEP case manager, and TESOL Trainer and assessor for Diploma and Certificate IV courses. Read more…

Vanessa Newbery, Head of International Programs, Hills International College

Vanessa Newbery has been teaching at Hills International College since 2012, and has been Director of Studies in Hills Language College for over eight years. She is now part of the College Executive team in her role as Head of International Programs. 

Before joining Hills, Mrs Newbery worked around Australia and overseas in ELICOS, AMEP and LOTE (French) teaching roles. Read more…


Speaker Spotlight: Creating Cultures of Belonging Through Leadership and Peer Engagement in ELT

Creating spaces where students feel seen, heard, and valued is a leadership imperative. This topic lies at the centre of our next speaker spotlight at the 2025 NEAS Conference, exploring how leadership and peer engagement can create inclusive, student-centred environments where learners thrive.

Leadership in ELT: Creating Cultures of Belonging in University English Language Centres

Creating a sense of belonging is essential to student wellbeing and academic success. In this session, Zoe Hancock explores the role of belonging in the language learning journey. Backed by current research and student insights, Zoe shares eleven ways students experience belonging and offers practical strategies to build inclusive cultures in university English language centres.

Zoe Hancock, Lecturer (Teaching Scholar), Southern Cross University (SCU)

Zoe has been teaching English for over 25 years. After an early career pivot from accounting, Zoe began her teaching career in Japan.

She returned to Australia to complete a MA in Applied Linguistics at UTS and taught in a number of private colleges and university English language Centres in NSW and QLD across a range of courses including, General English, IELTS Prep, Cambridge prep, EAP, Direct-entry and Post-entry English and Academic language (PEAL). Read more…


Building Bridges – Fostering Belonging Through Peer-Driven Engagement in International Education

What does belonging look like from a student’s perspective? This panel discussion explores how peer-to-peer engagement and community-driven models shape a sense of inclusion, connection, and success for international students. The panel will present best practices in student communication, community engagement, and co-creation of content to amplify authentic student voices.

With expertise spanning student services, research, marketing, and international health, these industry leaders will share practical tips on building trust and connection through student-centred communication strategies.

Varsha Devi Balakrishnan, Head of Student Insights and Strategy, Voyage

Varsha Devi Balakrishnan is a dynamic leader in the international education sector, combining deep expertise in research with innovative approaches to address complex challenges.

Recognised globally as the 2024 PIEoneer Emerging Leader of the Year and the 2023 IEAA Tony Adams Rising Star, she has pioneered The Social Source, an AI-driven platform revolutionising data and sentiment analysis. Read more…

Emma Currie, Head of Marketing for ANZ & SEA, Pearson

Emma Currie is the Head of Marketing for ANZ & SEA, Pearson, responsible for English Language Learning including Institutional, Corporate and PTE. She has been a marketing professional in the education sector for over 15 years and has worked for Pearson since 2012.

With experience in a variety of marketing roles Emma has broad experience working with institutions, professional bodies, educators and students across the international education in Australia and South East Asia. Read more…

Debora Lima, National Student Services Director, ILSC Education Group

Debora has over 15 years of experience in customer service, student support, administration management, and leadership across education and financial services in Australia and Offshore.

Currently serving as National Student Services Director at ILSC Education Group, she leads a diverse team across multiple locations, ensuring high-quality student support and operational excellence. Read more…


Tatia Pittham, 
Head of International Health and Education, Allianz Partners Australia

Tatia brings over a decade of experience in private health insurance and financial services, leading to her appointment as Head of International Health & Education at Allianz Partners in August 2023. 

Her career began at Bupa, where she spent eight years in senior management roles, including Head of International Partnerships. She played a pivotal role in expanding Bupa’s presence in international markets across Australia and the UK, driving growth through strategic cross-border arrangements. Read more…


Speaker Spotlight: NEAS 2025 Keynote Speakers

We are thrilled to bring to you the 2025 NEAS Conference keynote speakers!

Technology is transforming education, breaking down barriers, and creating new ways for students and teachers to connect. But as digital tools become more embedded in English Language Teaching (ELT), we must ask: is technology truly enhancing learning and community-building, or are we losing something in the process?

The Need for Oracy in the Age of AI

Cathy Jones
Assessment Development Specialist, LANGUAGECERT

Have you ever wondered if our students are truly ready to communicate in a world full of AI, deep fakes, and fake news? At the 2025 NEAS Conference, Cathy Jones, an Assessment Development Specialist from the UK, introduces a fresh perspective on the importance of strong oracy skills.

In her session, Cathy explains why live, spoken assessments can better reveal students’ critical thinking and genuine communication skills compared to traditional written tests. More importantly, she explores how oracy builds community: creating spaces where every voice is heard and authentic dialogue leads to deeper connections between educators and learners.

Sponsored by:


AI Agents in the English Language Sector:
Our New Robotic Colleagues

Jarrad Merlo
AI Product Manager at Pearson’s Accelerator, Pearson

We’ve all seen what ChatGPT can do – and where it falls short. But the next wave of AI innovation is here, and it’s far more powerful than anything we’ve seen before. Say hello to “agentic AI” – large language models with tools, memory, autonomy, and the ability to perform real-world actions. These aren’t just poem-writing chatbots; they’re multitasking digital workers that can research, plan, execute, and collaborate – outperforming humans in terms of speed and cost, and competing on quality.

In this provocative yet practical keynote, Jarrad Merlo will show you exactly how ‘AI agents’ work and how they’ll begin to transform the English language sector. From automating admin tasks to generating assessments at scale, AI agents are poised to become your most productive new team members.

Whether you’re a teacher, test developer, or decision-maker, this session will help you make sense of this powerful – and potentially uncomfortable – technology. Jarrad won’t push a vision; he’ll simply demonstrate what’s already possible, share some examples, and invite you to consider the near-term impact of agentic AI on your context.

Sponsored by:


From Struggle to Strength: The Importance of Resilience and Community at NEAS 2025

We are excited to have Luke Kennedy as our closing plenary speaker. Luke’s journey reminds us that our toughest challenges can actually open doors to new growth and opportunities. His message of resilience encourages us to embrace change, look past difficulties, and draw strength from the communities we build together.

Luke Kennedy
Motivational Speaker

A Story of Profound Transformation

Luke Kennedy is far from your typical inspirational speaker. His story stretches from street survival and near-death experiences to becoming a best-selling author, a successful corporate trainer, and a mentor for young people. Luke shows us that overcoming hardship isn’t just possible, but it can inspire personal and professional growth. A message that feels especially relevant now,  as the international education sector in Australia faces critical, make-or-break challenges.

The Power of Resilience and a Transformative Mindset

Luke’s story offers a fresh perspective on the power of mental strength and transformative mindset shifts. His approach goes beyond just managing difficulties; it’s about thriving amidst uncertainty. By addressing wellness and mental health, he offers practical strategies to build emotional and mental resilience, nurture a sense of purpose, and cultivate environments where people feel connected and ready to embrace change.

A Closing Plenary Speaker Who Delivers More Than Inspiration

Luke isn’t just here to talk about resilience: he’s here to show us how to live it. As the closing plenary speaker at this year’s NEAS Conference, Luke will go beyond motivation, providing real strategies to help us navigate change and uncertainty. His engaging, no-nonsense approach will provide us with the tools to turn adversity into opportunity and strengthen our sense of community, connection, and belonging.


With so much change and uncertainty in Australia’s international education sector, Luke’s message couldn’t be more timely. His story is a powerful reminder that resilience isn’t just about getting through tough times, it’s about moving forward with purpose. 

Join us at the 2025 NEAS Conference and gain real, practical strategies to navigate change. Luke’s session will help you shift your mindset, adapt, and turn challenges into opportunities. As a community, we will come together to embrace change and shape the future of international education, stronger and more connected than ever.


Speaker Spotlight: Building Supportive Communities for Homestay Students and EAL/D Learners

At the 2025 NEAS Conference, we will discover how building strong networks can improve homestay experiences and provide greater support for EAL/D students in mainstream education.

School Accommodation: Rethinking Homestay

This panel discussion will feature voices from every corner of the homestay community. Hear real stories and practical ideas on how collaboration across ELT can really enhance the international student experience.

Our experts will discuss managing risks, ensuring student safety, and finding creative ways to improve homestay programs. Come away with practical insights and new perspectives that can help you build stronger support networks and create a welcoming, inclusive environment where every student feels at home, both in the classroom and out.

David Ferguson, Director of International and Accommodation Operations, John Paul College

David Ferguson has been working in the International Education and Training (IET) industry since 2007, beginning his career as an English as a Second Language teacher. With a wealth of experience both abroad and in Australia, David leads John Paul College’s international operations and John Paul International College. Read more…


Professional Learning Teams – Creating a Supportive Community with ELT and Mainstream Teachers of EAL/D Students

In this session, discover how inclusive teaching transforms classrooms into communities where students from diverse language backgrounds can truly thrive. By blending ELT methodologies with everyday teaching practices, educators can create supportive spaces where every EAL/D student feels valued and ready for success.

You’ll come away with practical tips and strategies to boost language development, build confidence, and drive academic achievement, all while nurturing a community where every student feels at home.

Megan Huber, Assistant Head of Faculty Diverse Learning (EAL/D)/Subject Coordinator English for EAL Learners, St Laurence’s College

Megan Huber is the current Assistant Head of Faculty for Diverse Learning specialising in EAL/D Case Management and the Subject Coordinator for English for EAL Learners at St Laurence’s College in South Brisbane. She is also the current Chief Confirmer and Subject Matter Expert for English for EAL Learners for the Queensland Curriculum Assessment Authority as well as a Lead Trainer Marker for the External English Exams. Read more…


Spotlight on the 2025 NEAS Conference Panels

The 2025 NEAS Conference will include panel discussions that bring together government regulators, and international student leaders, to share their knowledge on the changing education industry. These sessions will explore key challenges and opportunities in the sector, giving attendees a chance to hear directly from those who shape and experience it firsthand.

Government Voices Panel

In this facilitated discussion between a sample of our members and our guests from government, we will take a close look at the challenges facing the sector. Representatives from ASQA and the Tuition Protection Service (TPS) are confirmed to join us, with TEQSA participation pending confirmation. We all know that NEAS membership enhances and complements regulated compliance by embedding continuous improvement. This session will explore how we can best define and maintain quality in an environment of uncertainty and change.

Carmen Basilicata, Executive Director, Integrity Branch, ASQA

Responsible for ASQA’s Integrity Unit, Carmen overseas ASQA’s intelligence, investigations and enforcements operations to prevent and detect threats to the integrity of VET, and to deter and disrupt illegal behaviour and the exploitation of vulnerable students. Carmen is also responsible for entry to the market, ASQA’s primary function to prevent threats and safeguard the integrity of VET, as well as ASQA’s Industry, State and Territory engagement and Course Accreditation functions. Read more…

The Tuition Protection Service Director is a statutory position created under the Commonwealth legislation. Melinda is responsible for the delivery and maintenance of the long-term sustainability of the Tuition Protection Service.

Melinda has held several senior roles in the Department of Employment, Skills, Small and Family Business, with extensive knowledge in operational policy and program management in employment services. Read more…

Melinda Hatton, Director, TPS


International Student Voices Panel

In this panel we will hear the journey of two international students from arrival to belonging, highlighting the challenges they face and the contributions they make to the community.

Ogunbodede Olaitan MD, Medical Practitioner, NSW Health

Olaitan Temitope Ogunbodede is a medical practitioner with NSW health and holds a doctoral degree in Immunology from the University of Sydney.

He arrived in Australia about half a decade ago as an international student from Nigeria on a Department of Foreign Affairs and Trade international Scholarships. Read more…

William Nguyen is a student leader, speaker and passionate advocate for international students, dedicated to fostering belonging and building inclusive communities. Arriving in Australia at 15 with no English, he understands the challenges of navigating a new country.

Now a third-year Education/Media Arts student at UNSW, he has spoken to over 7,000 people at universities and conferences, serving as an MC and guest speaker. Read more…

William Nguyen, NSW International Student Ambassador, Study NSW



Join the conversation

Excited about the 2025 NEAS Conference? So are we!

Be part of the journey by:

  • Following us on LinkedIn and Facebook for updates and sneak peeks
  • Spreading the word with #NEAS2025 #PathwaysToBelonging, and sharing our social media banners
  • Visiting neas.org.au/conference-25 for more information

See you at NEAS 2025!

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LinkedIn

Shaping Pathways to Belonging, the 2025 NEAS Conference is Coming!

A conference for everyone who believes in community

The NEAS 2025 Conference is more than just an industry event: it’s a gathering of people with similar interests and a celebration of belonging.
Our theme this year, “Pathways to Belonging: Our Role in Building Communities,” reminds us of the contributions that international students and migrants make to education, workplaces, and society.

Whether you work in ELICOS, AMEP, higher education, vocational training, or community-based English programs, NEAS 2025 is the conference for you!


Why attend? We have something for everyone

No matter your role in the industry, NEAS 2025 has something for everyone:

  • Sessions focused on leadership, innovation, and quality assurance in education, helping you stay navigate the complexities of our industry
  • Practical training sessions and expert-led discussions designed to introduce new teaching techniques, classroom strategies, and insights into student engagement
  • Opportunities to learn from industry experts, gain career insights, and connect with potential mentors who can guide your professional journey
  • A hub for collaboration and networking, where decision-makers come together to discuss the future of ELT

At its heart, this conference is a chance to come together as a community – to learn, share, and inspire each other.


The program is taking shape!

We are currently finalising the program, and we can’t wait to share what we have planned!

You can look forward to hearing from inspiring keynote speakers, who will share their insights on creating a sense of belonging and community, drawing on their personal experiences and their work with international students and migrants. You can also look expect sessions focused on innovation and AI, exploring their potential to transform ELT and create wider community benefits.

There will be select hands-on workshops designed to provide practical tools for educators, managers, and industry leaders, offering practical strategies and fresh perspectives.

With dedicated networking opportunities throughout, the conference will also be a hub for connection, collaboration, and meaningful discussions across the ELT sector, and beyond.

Keep an eye on our Conference Program Page for updates!


Join the conversation

Excited about the 2025 NEAS Conference? So are we!

Be part of the journey by:

  • Following us on LinkedIn and Facebook for updates and sneak peeks
  • Spreading the word with #NEAS2025 #PathwaysToBelonging, and sharing our social media banners
  • Visiting neas.org.au/conference-25 for more information

See you at NEAS 2025!

Facebook

LinkedIn


Discover what’s ahead at NEAS 2025: a space to connect and grow together

Inspiration and Innovation

Continuing the tradition of bringing together experts, educators, and industry leaders to share ideas and encourage meaningful discussions, the 2025 NEAS Conference will explore how English Language Teaching (ELT) contributes to building strong, inclusive communities.

At the conference, we’ll consider how leadership, innovation, and quality assurance in ELT work together to influence learning outcomes and support the integration of diverse communities. While we’ll continue to explore trends like AI and its growing influence, we’ll also take a closer look at the impact of these advancements not only in the classroom but also in the broader community.


Connect and Grow

Building on the success of last year’s conference, NEAS 2025 will bring together professionals from across the ELT community. It’s a chance to share knowledge, discuss challenges, and gain a deeper understanding of the different perspectives within our sector.

This year, we focus on strengthening connections and encouraging collaboration, from education to community. The event will provide a space for improving your understanding of the industry, exploring opportunities for collaboration, and discovering new ways to work together for future growth, both personally and professionally.


Shape Your Career

The conference provides practical learning opportunities and the chance to earn CPD points​​​​​​​.

For those newer to the sector, NEAS 2025 is the perfect place to refine your skills, learn more about the industry and meet the experts driving its future. For those with more experience, this is an opportunity to reconnect with colleagues, share insights, and stay up-to-date with the latest trends in ELT.


Join the conversation

Excited about the 2025 NEAS Conference? So are we!

Be part of the journey by:

  • Following us on LinkedIn and Facebook for updates and sneak peeks
  • Spreading the word with #NEAS2025 #PathwaysToBelonging, and sharing our social media banners
  • Visiting neas.org.au/conference-25 for more information

See you at NEAS 2025!

Facebook

LinkedIn


2025 NEAS Conference – Registrations Now Open

Pathways to Belonging: Our Role in Building Communities

In today’s increasingly interconnected world, the role of English Language Teaching (ELT) has expanded beyond language instruction. ELT professionals now play a crucial part in shaping vibrant and inclusive communities where learners can thrive both linguistically and socially. The NEAS Conference 2025 theme, “Pathways to Belonging: Our Role in Building Communities,” highlights how ELT centres and educators are at the forefront of creating learning environments that cultivate belonging for students from diverse cultural and linguistic backgrounds.

Through innovative teaching methods, cultural exchange, and active community engagement, ELT professionals help students not only master the English language but also develop the social, cultural, and leadership skills essential for integration and meaningful participation within communities.

This theme invites participants to explore the transformative power of language in breaking down barriers and uniting people across differences. ELT professionals, including centre directors, student engagement, and teachers, are encouraged to share their experiences in building and strengthening communities.

Focus Questions:

  1. How have you created learning environments that foster a sense of belonging and community among ESL students?
  2. How have you helped students apply language skills in real-world communities?
  3. How can ELT centres build partnerships that support cultural exchange and community cohesion?

With Early Bird Tickets available for members until the end of this month, discounted accommodation, call for abstracts open and sponsorship packages still available, now is the time to get on board!

6 Dec 24