Caring for the health and wellbeing of international students is essential to their success and sense of belonging. By understanding the challenges they face, ELT providers can better support these students both inside and outside the classroom. The 2023 State of Student Healthcare Report provides insights that could help centres strengthen their approach to student care.
The report found many international students were choosing Australia as their study destination to seek out a higher standard of living and a better quality of life. Half of students surveyed were satisfied with the quality of life they enjoy in Australia, and very few rated it poorly.One major finding is the importance of addressing mental health issues. Many students report experiencing anxiety, depression, and loneliness, yet few seek professional support.
Language barriers also prevent students from accessing important information, limiting their ability to navigate Australia’s healthcare system and improve their health literacy.
Additionally, financial pressures, particularly the rising cost of living, are a significant concern for many students.
These challenges align closely with Quality Area B of the NEAS Quality Assurance Framework, which focuses on student support and well-being.
So, how can providers help?
- Offer resources in multiple languages to improve accessibility;
- Phase orientation programs to ensure students can absorb key information over time;
- Create supportive environments that normalise conversations about mental health;
- Provide budgeting workshops and connect students with community resources to alleviate financial stress.
With these insights, ELT providers have the opportunity to further align their services with student needs, creating a more supportive, student-centred experience that enhances learning outcomes and fosters a sense of belonging.
The 2023 State of Student Healthcare Report was produced by Allianz Partners under international health insurance brand, Allianz Care Australia, a NEAS partner.
November 2024
