Congratulations to Oxford International for the endorsement of their Oxford ELLT!

Congratulations to Oxford International Digital Institute on achieving NEAS endorsement as a quality product and service for their Oxford ELLT.

NEAS reviewed Oxford ELLT using Quality Area K of the NEAS Quality Assurance Framework, evaluating its underlying research, fulfilment of purpose, quality assurance processes, innovation, and contribution to the English Language Teaching (ELT) community.

This test was designed with the student experience in mind, ensuring a smooth and supportive test-taking journey. With 24/7 portal access, test takers have the flexibility to complete tasks at their convenience, while user-friendly interfaces, helpful resources, and dedicated support help them approach each module with confidence.

Advanced AI technology is leveraged to enhance the test experience, from dynamic test item progression to strong online security protocols. The responsive model ensures a fair and accurate assessment while keeping the test competitive and up to date through continuous item creation and expansion.

A combination of AI proctoring and expert human examiners ensures accurate and reliable results. Ongoing quality reviews and benchmarking keep the test relevant and aligned with industry standards, reinforcing its credibility and effectiveness.

March 2025

Congratulations to Impact English College Melbourne!

Impact English College Melbourne Achieves NEAS Quality Endorsement

NEAS is pleased to announce the Quality Endorsement of Impact English College Melbourne. Centrally located on Bourke Street, Impact English College offers a dynamic and immersive learning environment with modern facilities, diverse course offerings, and a strong commitment to student support.

The recent Quality Review highlighted Impact English College’s well-structured curriculum and commitment to high-quality teaching and assessment. Students benefit from engaging and interactive learning experiences, with teachers incorporating diverse methodologies and assessment tools to enhance language development. The Centre’s English-Only policy reinforces immersion, and its unique Barista/Café English Course provides students with a specialised learning experience.

Impact English College is commended for its strong student support framework, including structured orientation sessions, welfare services, and personalised academic guidance. Students have access to a well-equipped campus, extracurricular activities, and a range of additional learning opportunities to complement their studies.

NEAS recognises Impact English College’s commitment to continuous improvement and its dedication to delivering quality English language education.

March 2025

Congratulations to Sun Pacific College (SPC) Cairns!

NEAS Welcomes Sun Pacific College (SPC) Cairns as a Quality Endorsed Member.

NEAS is pleased to announce the Quality Endorsement of Sun Pacific College (SPC) Cairns. Established 25 years ago, SPC provides intensive English language programs in a unique campus-based learning environment in northern Cairns.

The recent NEAS Quality Review highlighted SPC’s structured approach to course delivery, assessment, and student support. The Centre offers General English courses from Beginner to Advanced, as well as IELTS preparation and Cambridge FCE/CAE programs. A strong focus on assessment alignment with learning outcomes was observed, along with an integrated online reading and journal program that supports students’ language development.

SPC provides a comprehensive student experience, including on-campus accommodation, recreational facilities, and structured study support. The Centre maintains a dedicated welfare framework to assist students with their transition to life and study in Australia. Regular stakeholder feedback is used to inform continuous improvement initiatives across teaching, administration, and student services.

NEAS congratulates Sun Pacific College on achieving Quality Endorsement and demonstrating a commitment to quality in English language teaching.

March 2025

Congratulations to the South Australian College of English (SACE)!

NEAS congratulates South Australian College of English (SACE) on its successful Quality Review Activity.

SACE stands out for its strong academic leadership and highly experienced teaching team, ensuring students receive well-structured and engaging learning experiences. Students praised their teachers for their clear explanations, well-prepared lessons, and supportive approach.

The Centre fosters a welcoming and diverse learning environment, with students from across the globe benefiting from interactive classroom activities, personalised feedback, and well-planned assessments. The Club SACE program and community engagement initiatives further enrich the student experience, offering valuable opportunities to develop language skills beyond the classroom.

SACE’s commitment to quality course delivery, student welfare, and ongoing professional development demonstrates its dedication to excellence in English language education.

March 2025

Speaker Spotlight: NEAS 2025 Keynote Speakers

We are thrilled to bring to you the 2025 NEAS Conference keynote speakers!

Technology is transforming education, breaking down barriers, and creating new ways for students and teachers to connect. But as digital tools become more embedded in English Language Teaching (ELT), we must ask: is technology truly enhancing learning and community-building, or are we losing something in the process?

The Need for Oracy in the Age of AI

Cathy Jones
Assessment Development Specialist, LANGUAGECERT

Have you ever wondered if our students are truly ready to communicate in a world full of AI, deep fakes, and fake news? At the 2025 NEAS Conference, Cathy Jones, an Assessment Development Specialist from the UK, introduces a fresh perspective on the importance of strong oracy skills.

In her session, Cathy explains why live, spoken assessments can better reveal students’ critical thinking and genuine communication skills compared to traditional written tests. More importantly, she explores how oracy builds community: creating spaces where every voice is heard and authentic dialogue leads to deeper connections between educators and learners.

Sponsored by:


AI Agents in the English Language Sector:
Our New Robotic Colleagues

Jarrad Merlo
AI Product Manager at Pearson’s Accelerator, Pearson

We’ve all seen what ChatGPT can do – and where it falls short. But the next wave of AI innovation is here, and it’s far more powerful than anything we’ve seen before. Say hello to “agentic AI” – large language models with tools, memory, autonomy, and the ability to perform real-world actions. These aren’t just poem-writing chatbots; they’re multitasking digital workers that can research, plan, execute, and collaborate – outperforming humans in terms of speed and cost, and competing on quality.

In this provocative yet practical keynote, Jarrad Merlo will show you exactly how ‘AI agents’ work and how they’ll begin to transform the English language sector. From automating admin tasks to generating assessments at scale, AI agents are poised to become your most productive new team members.

Whether you’re a teacher, test developer, or decision-maker, this session will help you make sense of this powerful – and potentially uncomfortable – technology. Jarrad won’t push a vision; he’ll simply demonstrate what’s already possible, share some examples, and invite you to consider the near-term impact of agentic AI on your context.

Sponsored by:


From Struggle to Strength: The Importance of Resilience and Community at NEAS 2025

We are excited to have Luke Kennedy as our closing plenary speaker. Luke’s journey reminds us that our toughest challenges can actually open doors to new growth and opportunities. His message of resilience encourages us to embrace change, look past difficulties, and draw strength from the communities we build together.

Luke Kennedy
Motivational Speaker

A Story of Profound Transformation

Luke Kennedy is far from your typical inspirational speaker. His story stretches from street survival and near-death experiences to becoming a best-selling author, a successful corporate trainer, and a mentor for young people. Luke shows us that overcoming hardship isn’t just possible, but it can inspire personal and professional growth. A message that feels especially relevant now,  as the international education sector in Australia faces critical, make-or-break challenges.

The Power of Resilience and a Transformative Mindset

Luke’s story offers a fresh perspective on the power of mental strength and transformative mindset shifts. His approach goes beyond just managing difficulties; it’s about thriving amidst uncertainty. By addressing wellness and mental health, he offers practical strategies to build emotional and mental resilience, nurture a sense of purpose, and cultivate environments where people feel connected and ready to embrace change.

A Closing Plenary Speaker Who Delivers More Than Inspiration

Luke isn’t just here to talk about resilience: he’s here to show us how to live it. As the closing plenary speaker at this year’s NEAS Conference, Luke will go beyond motivation, providing real strategies to help us navigate change and uncertainty. His engaging, no-nonsense approach will provide us with the tools to turn adversity into opportunity and strengthen our sense of community, connection, and belonging.


With so much change and uncertainty in Australia’s international education sector, Luke’s message couldn’t be more timely. His story is a powerful reminder that resilience isn’t just about getting through tough times, it’s about moving forward with purpose. 

Join us at the 2025 NEAS Conference and gain real, practical strategies to navigate change. Luke’s session will help you shift your mindset, adapt, and turn challenges into opportunities. As a community, we will come together to embrace change and shape the future of international education, stronger and more connected than ever.


News from Adam

Welcome to the latest edition of our CEO’s column News From Adam.

It’s election time! There are all sorts of things being said about international students. In particular, I see reports about the impact of international students on the accommodation sector.

Regardless of whether international students put pressure on the rental market (and there’s plenty of evidence to refute this), NEAS offers a valuable contribution. We’ve now moved into quality assurance for the homestay industry. Often forgotten or considered an option for under 18s, this sector is vibrant and presents real opportunities for a great adult student experience as they transition into life in Australia – albeit temporarily.

Homestay also plays a role in building communities and provides genuine assistance to offset the cost of living with an income to the homestay hosts. If there is any pressure on the rental market, growing the homestay sector under quality-endorsed conditions offers a sustainable solution.

How do students know they’re being placed well and will be looked after? As always, look for the NEAS tick. NEAS recently issued a media release on the topic.

You can read more here.

Apr 2025

PRESS RELEASE 

NEAS Tackles Housing Pressure by Providing Smarter International Student Accommodation Solutions

NEAS Australia is urging both Labor and the Coalition to adopt a more informed and practical approach to international education policy – one that not only protects Australia’s $50+ billion education export industry, but also eases housing pressures facing everyday Australians.

As the leading quality assurance body for English language teaching and international student accommodation, NEAS is already offering real solutions for quality-assured housing. Specifically designed for international students, the research-backed NEAS solution does not compete with Australian housing accessibility or affordability.

“Rather than scapegoating international students for housing shortages, when they occupy less than 6% of availability according to the Student Accommodation Council, we need to look at real, long-term solutions – and NEAS is leading the way,” said NEAS CEO Adam Kilburn. “Expanding access to formal, quality-assured homestay helps improve the student experience, and puts money in the pockets of Australian families.”

NEAS supports recent calls from the Property Council of Australia for universities to play a more active role in securing accommodation for students before they arrive. When provided to NEAS’ quality standard, these housing options offer more than just shelter – they ease the cost of living crisis for Australians and support the students’ ability to culturally adapt during their stay.

“More than 80% of international students leave the country after they finish their studies,” Kilburn said. “They’re temporary visitors – not long-term residents.”

Through its role as the leading quality assurer in student accommodation – particularly homestay – NEAS ensures offerings are safe, regulated, and beneficial for both students and Australian families.

“When done properly, homestay provides international students with vital support and cultural integration – while offering Australians a chance to host and earn an income,” Kilburn added. “It’s a win-win for Australian families, the community and international students.”

NEAS is calling on all sides of politics to invest in practical housing solutions that protect Australia’s international education reputation while helping to ease the cost of living crisis at home.

ABOUT NEAS

NEAS Australia is a leading industry-based independent quality assurance body serving the English language teaching sector and related areas, including homestay accommodation. Its quality endorsed membership extends across the country and globally into South East Asia.

CONTACT

Adam Kilburn
CEO, NEAS
a.kilburn@neas.org.au
+61 2 9055 9275

Speaker Spotlight: Building Supportive Communities for Homestay Students and EAL/D Learners

At the 2025 NEAS Conference, we will discover how building strong networks can improve homestay experiences and provide greater support for EAL/D students in mainstream education.

School Accommodation: Rethinking Homestay

This panel discussion will feature voices from every corner of the homestay community. Hear real stories and practical ideas on how collaboration across ELT can really enhance the international student experience.

Our experts will discuss managing risks, ensuring student safety, and finding creative ways to improve homestay programs. Come away with practical insights and new perspectives that can help you build stronger support networks and create a welcoming, inclusive environment where every student feels at home, both in the classroom and out.

David Ferguson, Director of International and Accommodation Operations, John Paul College

David Ferguson has been working in the International Education and Training (IET) industry since 2007, beginning his career as an English as a Second Language teacher. With a wealth of experience both abroad and in Australia, David leads John Paul College’s international operations and John Paul International College. Read more…


Professional Learning Teams – Creating a Supportive Community with ELT and Mainstream Teachers of EAL/D Students

In this session, discover how inclusive teaching transforms classrooms into communities where students from diverse language backgrounds can truly thrive. By blending ELT methodologies with everyday teaching practices, educators can create supportive spaces where every EAL/D student feels valued and ready for success.

You’ll come away with practical tips and strategies to boost language development, build confidence, and drive academic achievement, all while nurturing a community where every student feels at home.

Megan Huber, Assistant Head of Faculty Diverse Learning (EAL/D)/Subject Coordinator English for EAL Learners, St Laurence’s College

Megan Huber is the current Assistant Head of Faculty for Diverse Learning specialising in EAL/D Case Management and the Subject Coordinator for English for EAL Learners at St Laurence’s College in South Brisbane. She is also the current Chief Confirmer and Subject Matter Expert for English for EAL Learners for the Queensland Curriculum Assessment Authority as well as a Lead Trainer Marker for the External English Exams. Read more…


Spotlight on the 2025 NEAS Conference Panels

The 2025 NEAS Conference will include panel discussions that bring together government regulators, and international student leaders, to share their knowledge on the changing education industry. These sessions will explore key challenges and opportunities in the sector, giving attendees a chance to hear directly from those who shape and experience it firsthand.

Government Voices Panel

In this facilitated discussion between a sample of our members and our guests from government, we will take a close look at the challenges facing the sector. Representatives from ASQA and the Tuition Protection Service (TPS) are confirmed to join us, with TEQSA participation pending confirmation. We all know that NEAS membership enhances and complements regulated compliance by embedding continuous improvement. This session will explore how we can best define and maintain quality in an environment of uncertainty and change.

Carmen Basilicata, Executive Director, Integrity Branch, ASQA

Responsible for ASQA’s Integrity Unit, Carmen overseas ASQA’s intelligence, investigations and enforcements operations to prevent and detect threats to the integrity of VET, and to deter and disrupt illegal behaviour and the exploitation of vulnerable students. Carmen is also responsible for entry to the market, ASQA’s primary function to prevent threats and safeguard the integrity of VET, as well as ASQA’s Industry, State and Territory engagement and Course Accreditation functions. Read more…

The Tuition Protection Service Director is a statutory position created under the Commonwealth legislation. Melinda is responsible for the delivery and maintenance of the long-term sustainability of the Tuition Protection Service.

Melinda has held several senior roles in the Department of Employment, Skills, Small and Family Business, with extensive knowledge in operational policy and program management in employment services. Read more…

Melinda Hatton, Director, TPS


International Student Voices Panel

In this panel we will hear the journey of two international students from arrival to belonging, highlighting the challenges they face and the contributions they make to the community.

Ogunbodede Olaitan MD, Medical Practitioner, NSW Health

Olaitan Temitope Ogunbodede is a medical practitioner with NSW health and holds a doctoral degree in Immunology from the University of Sydney.

He arrived in Australia about half a decade ago as an international student from Nigeria on a Department of Foreign Affairs and Trade international Scholarships. Read more…

William Nguyen is a student leader, speaker and passionate advocate for international students, dedicated to fostering belonging and building inclusive communities. Arriving in Australia at 15 with no English, he understands the challenges of navigating a new country.

Now a third-year Education/Media Arts student at UNSW, he has spoken to over 7,000 people at universities and conferences, serving as an MC and guest speaker. Read more…

William Nguyen, NSW International Student Ambassador, Study NSW



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Excited about the 2025 NEAS Conference? So are we!

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See you at NEAS 2025!

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