Tag: Quality

NEAS is pleased to announce that Alpha English Academy has achieved Quality Endorsement under the NEAS Quality Assurance Framework.

Located in Haymarket, Sydney, Alpha English Academy delivers General English, IELTS Preparation and EAP programs to a diverse cohort of students from across Asia and South America. The Centre impressed NEAS with its commitment to continuous improvement, student-centred teaching, and collaborative staff culture. Students spoke highly of the supportive learning environment, noting that teachers provide detailed feedback and regularly tailor content to meet learner needs. Teaching staff are well-qualified and benefit from regular observations, mentoring, and open-door access to academic leadership. Teachers also appreciated the centre’s emphasis on collaboration, peer feedback, and shared planning via the Moodle platform.

NEAS commends the Academy’s structured assessment system, which includes weekly formative assessment and summative testing every five weeks. Outcomes are discussed in regular standardisation meetings to ensure consistency and fairness. Student experience is further enhanced through regular one-on-one feedback, co-curricular activities, and easy access to a wide range of learning resources. Students benefit from excellent welfare support, a clear communication framework, and a well-run Moodle platform that hosts everything from the orientation package to supplementary materials. The centre facilities include spacious classrooms, social spaces, a teacher resource room, and common areas that encourage community building. Free meals through a charitable partner and student-organised social events add to the sense of care and inclusion.

NEAS congratulates the team at Alpha English Academy for their transparent governance, inclusive culture, and dedication to quality teaching and learning. We look forward to seeing their continued success!

July 2025

NEAS is pleased to announce the successful endorsement of the Oxford ELLT Spotlight Test, a CEFR-aligned English language proficiency assessment designed to meet the evolving needs of learners, institutions, and the wider ELT sector.

The Spotlight Test was developed following comprehensive research and international consultation, with stakeholder needs across the UK, USA, and Canada informing its structure and design. It evaluates six key language skills and offers optional modules for deeper analysis of productive abilities. The test is adaptable, digitally accessible, and underpinned by robust moderation, standardised rubrics, and ongoing review processes to ensure fairness, validity, and academic integrity.

The product offers excellent value at an accessible price point, with automated scoring, customisable components, and quick turnaround of results. Feedback mechanisms and data analytics support continuous refinement and alignment with global best practices.

Innovative features—including asynchronous speaking assessment and visual prompts—promote a user-friendly, scalable testing experience. Feedback from learners, teachers, and academic partners is actively integrated into test updates, ensuring the Spotlight Test remains responsive, inclusive, and pedagogically sound.

NEAS commends Oxford International Education Group for its commitment to quality and innovation in English language assessment and its meaningful contribution to global English language education.

NEAS congratulates The English Language School (TELS) on completing a successful quality review activity with NEAS.

June 2025

HSU demonstrates a strong commitment to continuous improvement through meaningful engagement with employers, faculty stakeholders, and students. By aligning English language tasks with academic and workplace expectations, HSU ensures its programs are both relevant and practical. Student feedback has been thoughtfully implemented, including the creation of a Q&A resource to support both new and continuing students – an initiative that exemplifies responsiveness and care.

The university’s positive and collaborative work culture is reflected in staff focus groups, with administration and teaching teams consistently reporting high levels of collegiality, support, and job satisfaction. Structured mentoring, performance appraisal processes, and regular professional development opportunities contribute to a strong teaching and learning environment.

Through its dedicated Testing and Quality Assurance office, HSU also leads internal survey initiatives to evaluate and enhance program quality. This rigorous and reflective approach enables the institution to adapt and refine its offerings, ensuring excellence at every level. 

June 2025

NEAS congratulates The English Language School (TELS) on completing a successful quality review activity with NEAS.

TELS continues to demonstrate a proactive approach to quality education, recently completing a self-assessment aligned with NEAS Quality Principles. The review focused on course design, access to inclusive learning resources, and the qualifications and experience of teaching staff.

The Centre remains committed to catering to diverse learning styles and needs, supported by a team of well-qualified and experienced educators. This ensures that students receive high-quality education tailored to their goals.

TELS is also advancing its use of educational technology through the development of its AI Learning Companion App, now being extended to support English language learners. This initiative reflects TELS’s strategic focus on innovation and its dedication to enhancing the student experience through responsive and student-centred solutions.

June 2025

NEAS congratulates the University of New England’s English Language Centre on its continued Quality Endorsement!

The Centre has built a strong culture of feedback and continuous improvement, giving students regular opportunities to share their thoughts every five weeks. This feedback plays an important role in the ongoing review and refinement of courses. 

Students receive regular updates on their academic progress, helping them stay informed and actively involved in their learning journey. And a clear and well-communicated complaints process further supports them by providing a reliable channel to raise any concerns.

Teachers contribute meaningfully to the Centre’s quality culture by completing comprehensive end-of-term reports that highlight course strengths, identify areas for improvement, and offer constructive recommendations for future delivery.

With access to a broad range of teaching and learning resources, both staff and students are well supported in achieving high-quality educational outcomes.

May 2025

NEAS recognises ILSC Adelaide for the dedication to quality education and student experience demonstrated at the latest Quality Review Visit. The centre has implemented a number of commendable practices that contribute to a supportive and engaging learning environment for both students and staff.

Students benefit from a wide range of electives and activities, allowing them to build on their core classroom skills in areas of personal interest. These activities are coordinated by a dedicated staff member, resulting in a well-curated and regularly updated schedule.

The comprehensive weekly orientation includes welfare app installation, emergency procedures, a campus tour, and sessions led by academic and support staff. A recently launched student well-being magazine, also accessed via QR code, complements these efforts by proactively supporting student welfare.

The centre shows strong leadership in academic quality, with teachers regularly engaging in level moderation using samples of student speaking and writing. The Writing and Speaking Moderation Assessor Training manuals are considered best practice and serve as an excellent resource for professional development.

Focus group feedback across students, teachers, and staff consistently rated the centre highly, reflecting a strong culture of continuous improvement and a focus on delivering a high-quality experience.

May 2025