NEAS Australia is a global leader in quality assurance for the English Language Teaching (ELT) sector and, as such, is widely recognised and respected. NEAS Australia has, for more than 30 years, demonstrated its commitment to professionalism, ethical practices, and high standards in assisting students with their education journey. As an independent body, NEAS continuously improves the Quality Assurance (QA) Framework based on industry-wide research and input. The NEAS standards for Education Agents can be seen as a benchmark for QA in Australia and beyond.
NEAS Quality Education Agents are checked and measured by both external and internal benchmarking mechanisms on reliability, credibility and quality through the NEAS Australia Quality Assurance Framework, thus proving their commitment to aspirational quality standards. The endorsement process is a thorough 360-degree evaluation of processes, documentation, staff and training, which can highlight areas for improvement and provide guidance for enhancing the overall quality of Education Agent services.
NEAS Australia quality endorsed Education Agents are measured against Quality Area J of the NEAS Quality Assurance Framework. To qualify for NEAS endorsement Education Agent must demonstrate
1. an ethical framework that underpins the practices of the agency and its counsellors.
2. the provision of information to stakeholders that is ethical, accurate and consistent.
3. effective and transparent governance structures.
4. a management that supports a performance development culture for counsellors and staff.
5. that systematic risk management processes are in place.
NEAS Quality Agents are checked and measured by both external and internal benchmarking mechanisms on reliability, credibility and quality through the NEAS Australia Quality Assurance Framework, showing a commitment to aspirational quality standards.
May 2023
