Vietnam USA Society English Centres (VUS) is a leading English Language Teaching institution in Vietnam with approximately 250,000 students enrolled annually throughout the country. The majority of its campuses are located in Ho Chi Minh City (HCMC) and Hanoi. VUS joined NEAS in 2017 with an initial 15 Centres; 14 in HCMC and 1 in Hanoi. Currently the number of Centres stands at 43. This Quality Assurance activity was conducted to confirm NEAS Quality Endorsement of nine new centres: Vo Van Van Branch – HCM City; Le Quang Dinh Branch – HCM City; Gia Kiem Branch – Dong Nai Province; Long Khanh Branch – Dong Nai Province; Long Thanh Branch – Dong Nai Province; Ba Ria Branch – Ba Ria – Vung Tau Province; Vinh Long Branch – Vinh Long Province; Tay Ninh Branch – Tay Ninh Province; and Can Tho Branch – Can Tho City.
Congratulations to VUS for its successful completion of the NEAS Quality Assurance activity. This review encompassed structured meetings and focus group discussions involving management, students, teachers, and professional staff. Additionally, the use of anonymised Quality Principles Surveys helped identify focal points for the Quality Review process, while comprehensive stakeholder feedback was analysed in alignment with the key Principles and Drivers of the NEAS Quality Assurance Framework. For more information on the Quality Assurance Framework, please refer to this section of the NEAS website: https://neas.org.au/resources/neas-quality-framework/.
VUS cultivates a strong familial atmosphere among students, parents, and teachers through channels such as social media, face-to-face interactions, and the Learning Management System, known as V-Hub. Many teachers and staff members have remained employed at VUS for numerous years, a testament to the supportive culture and favourable working conditions. VUS prioritises the welfare of students under 18 by providing Teacher Assistants and extra classroom support for younger children. To further bolster student welfare efforts, VUS maintains dedicated teams, including the School, Services, and Compliance team, and the Administration and Student Affairs team, with all team members trained in student welfare practices.
April 2024
