NEAS congratulates Academy of English for successfully completing a Quality Review Activity.
Academy of English sits under the Academies Australasia Group, a listed company on the Australian Stock Exchange. Academy of English attracts students from a range of countries including Mongolia, Indonesia, Vietnam, and Colombia. The college currently offers General English, EAP and IELTS classes in the morning and evening. Furthermore, students have the option to participate in self-study focused language support classes and practice testing.
Teachers are allocated to classes based on their experience and qualifications and are supported with regular professional development. Teachers provide consistent feedback to students and students expressed their satisfaction with the way teachers gave feedback and made corrections during class. The students also appreciated the ease with which they can communicate with teachers and Academic Manager regarding concerns and complaints. Students also made positive comments about their experiences going on school excursions.
Teaching staff strongly felt that they were actively involved in promoting the centre by helping to build its reputation. They spoke about the importance of “building a strong rapport with the students”, “performing our duties well as teachers” and “creating a sense of community for the students to belong to”.
NEAS congratulates UNSW Collegefor becoming our latest Quality Endorsed Member. A division of the University of New South Wales (UNSW), UNSW College delivers preparatory courses to international students aspiring to attend university. UNSW College’s commitment to international and transnational education is evident in its pioneering efforts, including introducing the country’s inaugural Foundation Studies Program and establishing the first university language centre in Australia. Alongside this, UNSW College provides assessment and research services that assist educational institutions, governments, and organisations worldwide. NEAS is pleased to welcome back UNSW College, which first achieved NEAS Accreditation in 1991.
The English Language Centre (ELC) at the University of New England (UNE)delivers English for Academic Purposes (EAP) courses for students intending to enter a primary course at the University, for both Undergraduate and Postgraduate programs. Located in Armidale, New South Wales, the Centre is committed to providing a supportive learning environment that encourages students to develop their language skills and achieve success in their studies and beyond.
Congratulations to UNE on successfully completing the NEAS Quality Review exercise for 2023! This involved structured meetings and focus group discussions with management, students, teachers and professional staff. Anonymised Health Check surveys were used to develop areas of focus for the conduct of the Quality Review, and comprehensive stakeholder feedback was triangulated and mapped to key Principles and Drivers of the NEAS Quality Assurance Framework. As part of this onsite assessment, the Centre forwarded videos of recent lessons, and this proved to be useful in observing how the courses are delivered and how the students interact with their teachers and the learning content. For more information on the Quality Assurance Framework, please refer to this section of the NEAS website: https://neas.org.au/resources/neas-quality-framework/.
Students in the Focus Group all agreed that the course was enjoyable and was helping them with their future studies. Students also advised that they were “very happy with my teacher” and that the teachers prepared “very nice lessons for us”. In addition, students were able to talk confidently about the course rubrics and how the teachers “explained them very well”. Teachers were positive about the amount of support they receive from the Centre’s Director and Academic Manager. The Centre has successfully utilised the application of assessment rubrics, which are drawn from the Learning Indicators and Learning Outcomes mapped to the Common European Framework of Reference for Languages (CEFR). The Centre has excellent ongoing course evaluation processes in place which incorporate teacher and student feedback.
Congratulations toELT Support for achieving NEAS Endorsement as a Quality Product and Service in the Consulting category. As a consultancy group of experienced English Language Teaching (ELT) professionals, ELT Support is committed to supporting ELICOS colleges and other ELT organisations to establish and maintain best practices to benefit the business, the staff and the students. Drawing on the wealth of knowledge of its staff and actively engaging with industry stakeholders, ELT Support ensures its clients receive the most up-to-date and effective solutions that are aligned with their needs.
NEAS reviewed ELT Support’s professional services using Quality Area K of the NEAS Quality Assurance Framework, which focuses on research, purpose, quality maintenance processes, uniqueness and innovation, and contributions to the ELT community. The diligence of ELT Support’s project management methodology and their ability to customise projects to meet their clients’ direct needs were particularly impressive. ELT Support has also exhibited a strong commitment to stakeholder feedback, which informs a continuous cycle of improvement. The organisation’s staff is commended for their active engagement in industry outreach roles and presenting at industry forums.
For further information on Quality Area K and the NEAS Quality Framework, please visit https://neas.org.au/resources/neas-quality-framework/#area-k. ELT Support’s achievement of NEAS Endorsement is a testament to their dedication to providing high-quality services to the ELT community.
Congratulations to TPL Education on achieving NEAS Endorsement in the Quality Education Agent category. An Australian-registered education and consultant agency, TPL Education began recruiting international students in 2021 and now has two offices in two countries (Melbourne, Australia and Bangkok, Thailand), recruiting students exclusively from Thailand. TPL Education has partnership agreements with 22 Australian education providers (some of which are NEAS Quality Endorsed Centres). TPL Education is a registered member of the Professional International Education Resources (PIER) platform. It is also a member of the Migration Institute of Australia (MIA).
NEAS assessed TPL Education’s application using Quality Area J of the NEAS Quality Assurance Framework, focussing on these important principles: the presence of an ethical framework underpinning the practices of the agency and its counsellors; provision of information to stakeholders that is ethical, accurate and consistent; use of governance structures that are effective and transparent; supporting a performance and development culture for staff; implementing systematic risk management processes; routinely obtaining stakeholder feedback to inform the continuous improvement of services. More information on Area J can be referenced here: https://neas.org.au/resources/neas-quality-framework/#area-j.
NEAS applies a 360-degree stakeholder feedback model in its review processes. Commendably, students interviewed as part of the review highlighted that TPL Education staff were professional, quick to respond and assisted them throughout the entire journey from enquiring about the course to induction into the environment of their target destination. The partner providers and students interviewed confirmed that TPL Education seeks regular feedback from them regarding their services. The interviewed students also mentioned the helpful support services that were offered to them by TPL Education.
The Victorian International Education Awards are an initiative of the Victorian Government to celebrate outstanding international students and education providers in Victoria, recognising their commitment to the sector and leadership in our community.
These awards provide an opportunity to showcase and acknowledge impressive students, alumni and education providers who are working hard to champion international education in Victoria and across the globe.
Are you an outstanding international tertiary student, domestic student or alumnus? Are you exceptional in the areas of community contribution, academic performance and leadership?
You can receive $6,000 to support your studies as well as $10,000 for winning the Premier’s Award, while expanding your networks and being recognised for championing international education in the Victorian community. Don’t miss this opportunity to apply for these awards.
Please share this opportunity with your friends and networks and apply now! Applications close Monday 5 June 2023 at 11.59pm.
NEAS Congratulates the University of Queensland College (UQ College) on the endorsement of The International Diploma in Language Teaching Management IDLTM as an Online Product.
IDLTM is a seven-month postgraduate qualification designed for experienced ELT managers and prospective managers who are seeking practical management skills and relevant workplace understanding. This course is suitable for experienced professionals working in positions that include operational management responsibilities.
IDLTM was originally developed by the former Institute of Continuing and TESOL Education (ICTE) at the University of Queensland in collaboration with SIT Graduate Institute, USA and Cambridge English. Since its initial launch in 2001, various changes to the course have been instituted to ensure it remains current and able to meet the changing needs of academic managers over time.
In a recent response to the COVID-19 pandemic and following two major curriculum reviews, the course has developed through changes to material and training approaches and has been relaunched in a new entirely online format.
The new, online format incorporates recorded video input sessions for asynchronous viewing, coupled with live synchronous online sessions using, broadly, a flipped classroom approach in an innovative way to replace the previously face-to-face training room sessions. Initial feedback regarding this approach from participants in the first such group has been very positive. One student said ‘’ I’m getting enormous benefits from the IDLTM. It’s as engaging and varied in its interactions and modes of study as I’d hoped it would be, and it’s even more relevant and practical in relation to my work than I’d expected.”, another student commented: “what I’m learning is enlightening, applicable to my situation, and will continue to be useful as I progress in my career”.
Congratulations to Macquarie University on achieving NEAS Endorsement for its English Medium Instruction (EMI) Course Suite, offered by the Macquarie University EMI Centre. The EMI Centre focuses on designing and delivering bespoke programs for higher education providers using English as the medium of instruction. As part of its customised services, the EMI Centre specialises in developing the English language proficiency of educators, as well as methodology and best practice for teaching in English.
NEAS reviewed the EMI Course Suite using Quality Area K of the NEAS Quality Assurance Framework, focussing the assessment on these key features of the target program: its underlying research; its fulfilment of purpose; its processes for maintaining quality; its uniqueness and innovation; and its contribution to the English Language Teaching (ELT) community. More information on Area K can be referenced here: https://neas.org.au/resources/neas-quality-framework/#area-k.
The EMI Course Suite was commended for the extensive research undertaken, and the expertise of its staff. The comprehensive needs analysis of the varying markets in Asia Pacific and Latin America, and the flexibility in the development and delivery of bespoke programs to suit client needs, were noted highlights. An EMI Centre Advisory Board has been established to provide ongoing guidance to quality assure the EMI Course Suite, and best practice industry standards are used to validate decisions and design. The EMI Course Suite aims to assist educational institutions globally to address the gap between policy and practice in the delivery of courses in English and enhance the skills of professionals within the client institutions.
The 19th Annual CamTESOL Conference at the Institute of Technology of Cambodia starts tomorrow and NEAS Australia will be there! This is one of the most significant conferences in the region with over 1000 participants and its theme of “Online and Transnational Delivery of English Language Teaching – Global Views and Perspectives for Being Future Ready” is set to stimulate interesting debate.
The opening Plenary Panel Discussion is sponsored by NEAS Australia and Dr Patrick Pheasant, as part of the panel, will be focusing on Online and Transnational delivery of English Language Teaching (ELT). Through a lens of quality management, this keynote plenary will showcase teaching and learning innovations in High Schools, Vocational Colleges, Universities, and English Language Centres in online delivery, English as a Medium of Instruction (EMI) and Transnational ELT Delivery from Thailand, Vietnam, Malaysia, Cambodia and Australia, identifying global best practice. The plenary will also address how the impact of closed borders during the pandemic has affected social, cultural and economic barriers in international education. In many cases virtual learning, virtual mobility and improved technology have become conduits for learners to access quality international education. Now, it is important to secure the quality of Online and Transnational delivery in ELT and by embedding 21st Century skills into our programs and turbo-charging such skills to meet the needs of future generations, Dr Pheasant asserts that we can be future-ready.
In the role of Chief Executive Officer, Dr Patrick Pheasant brings 30 years’ experience in applying drama, TESOL and teacher training methodologies across multiple education sectors around the world. Patrick has extensive experience in change management and leadership development and completed his PhD research at the University of Sydney in using process drama in ELT. Patrick is a past Director at the University of Sydney Centre for English Teaching, past Vice-President of the University English Centres of Australia (UECA) and past Convenor of the NEAS Advisory Council.
Daljit Rao has several years of experience as a University lecturer specialising in key Business Management subjects at the Bachelor and Master Level in Australia. Daljit Rao’s passion for the education industry is an exemplary of her involvement on the Curriculum Advisory Boards at Universities in Australia, India, and Nepal. Ms Rao is an Associate Professor, specialising in key Business Management Masters Level in Australia.
In 2014 Daljit Rao, established a coaching centre – PEAR Academy Australia, with its coaching and testing centre opened in Bangalore, India in 2018. Today PEAR Academy is an approved OET Premium Preparation centre.
Neil McRudden
Neil has been teaching English as a Second Language since 2000 at language institutes and universities in Sweden, Malaysia, Germany, and Australia and in many contexts: general, business, examination preparation and bespoke courses for specific companies. More recently, Neil has been at the College at Southern Cross University’s Gold Coast campus as a teacher since 2014, where he mostly teaches English for Academic Purposes (EAP). He also worked in SCU’s Academic Skills department.
Neil completed a Master of Applied Linguistics from UNE in 2020 and is increasingly interested in the design of media-rich and interactive learning tools to further support student learning.
In just two and half months and we will be greeting you in person and online. The NEAS 2023 Management Conference is shaping up to be jam-packed with informative and interesting activities and we have expanded the space at Doltone House, Darling Island, Sydney to four rooms, as opposed to the previous two. The theme of the conference: The Profession, The Professional and Professionalism in ELT has started to intrigue and discussion around this is already abuzz.
Nowadays, with increased scrutiny into quality standards in ELT, high professional standards are burgeoning and the number of ELT teachers up-skilling and completing Master level degrees in ELT is trending upwards at a rapid rate. ELT “requires a specialized knowledge obtained through both academic study and practical experience” (Torres – Rocha, 2019).
It is generally acceptable to say that ELT teachers and leaders are professionals because they are a “disciplined group of individuals who adhere to high ethical standards and uphold themselves to, and are accepted by, the public as possessing special knowledge and skills in a widely recognised, organised body of learning derived from education and training at a high level, and who are prepared to exercise this knowledge and these skills in the interests of others.”(cited in Professional Standards Council, 2022)
This conference will explore the different professional landscapes in ELT locally and globally and the impact they are having on world economy, education, and future generations.
References
Professions Australia. The Professions, Public Interest and Competition Policy, 2000, cited in Professional Standards Council (2022).
Torres-Rocha, J. C. (2019). EFL teacher professionalism and identity: Between local/global ELT tensions.
If you are coming in person, then don’t forget to purchase your Gala Dinner tickets here, so that you can enjoy the entertainment, gourmet menu as well as the Awards Ceremony.
Media Enquiries
Reference recent press articles on the Homestay Standards:
