Tag: Quality

University of Western Australia Centre for English Teaching (UWA CELT) is supported by an experienced management team overseeing academic quality, operations, welfare and international engagement. The Centre enrols around 340 students aged 17–40 from a wide range of countries and delivers programs including LCE, EAP, IELTS Preparation and the Academic English & Study Skills Bridging Course. Students receive clear course and welfare information through orientation and the Student Handbook.

Teachers are allocated according to qualifications, undergo annual appraisals, and contribute to structured PD totalling at least 25 CPD points per year. Regular student surveys and validated weekly/summative assessments support continuous quality improvement.

Student support is a strong focus, with Advisors offering pastoral care—including weekly welfare checks for under-18s—and access to wider UWA wellbeing services. Orientation provides an engaging, community-building start to study. NEAS recommends displaying the Complaints Procedure and ensuring a 24/7 emergency contact for under-18 students.

The Centre operates within UWA’s risk and WHS frameworks, including regular drills and safety training. For the 2026 Quality Review, NEAS advises preparing teacher qualification lists (A109), a 12-month PD plan, and evidence of recent performance appraisals.

December 2025

We’re pleased to acknowledge Rockhampton English Language Academy (RELA) for a successful NEAS Management Meeting review. RELA’s strong leadership, cohesive international education team, and clear commitment to “warmth, friendship and opportunity” were evident throughout the process. The Academy continues to strengthen its High School Preparation program through differentiated learning materials, robust assessment practices, and personalised in-class support.

With excellent welfare structures, well-resourced facilities, and a culture of continuous improvement, RELA is demonstrating quality and care across every aspect of its operations. NEAS looks forward to seeing these initiatives progress in the coming review cycle.

December 2025

Congratulations are due to Albright Institute of Business and Language’s Melbourne campus, which has recently completed the Quality Review Process and has been re-endorsed by NEAS.  Over the past months, NEAS’s Quality Assessor completed an in-depth assessment of Albright Melbourne’s application and supporting documents and followed up with an onsite Quality Endorsement visit. Structured meetings and interviews with Albright Institute of Business and Language’s management team, teachers and operational staff were completed, and class observations also formed part of the quality audit.  

The Albright Institute of Business and Language Melbourne campus is located in the bustling hub of Queen Street. Close to the Queen Victoria Market, Melbourne Central and the State Library, the campus is modern and convenient to public transport. Albright Institute of Business and Language Melbourne offers two NEAS endorsed courses, General English and IELTS preparation, and provides a calendar of diverse extracurricular events. Students report that the atmosphere at the Institute is warm, collaborative and inviting, and that teachers support their language development by listening to their opinions and using a wide range of teaching approaches and classroom materials. Congratulations Albright Institue of Business and Langauge Melbourne!

December 2025

NEAS congratulates the management of Deakin University English Language Institute (DUELI) on the completion of the NEAS Self-Assessment phase of quality review in 2025. In fulfilling this stage of quality review, DUELI has demonstrated a strong commitment to continuous improvement, particularly by: 

• responding to the changing context by considering the impact of student access to AI tools on the validity of assessment instruments used in DUELI courses,  
• ensuring students are supported in the most appropriate ways within and outside the classroom, and 
• taking action to ensure the professional development of their staff.  

Continuous improvement of this sort is a mark of a quality institution. NEAS looks forward to hearing about the outcomes of the action DUELI has taken in the next phase of quality review and encourages DUELI to share their learnings widely. 

December 2025

We’re pleased to acknowledge ELSIS Melbourne for a successful NEAS Management Meeting review. The Centre’s vibrant Docklands campus, modern facilities, multicultural student community, and strong commitment to learner support all stood out during the visit.

ELSIS continues to strengthen academic quality through regular moderation, structured pathways from General English to EAP, and a robust professional development culture. With a clear focus on consistency, curriculum clarity, and continuous improvement, the Melbourne campus is well positioned to enhance the student experience even further in the next review cycle.

December 2025

NEAS is delighted to announce that Central Queensland University English Language Centre (CQU English Language Centre) has completed the Self-Assessment phase of quality review in 2025. Management staff from the Sydney and Melbourne campuses of CQU English Language Centre engaged in the reflection and planning stages of the Self-Assessment process. 

Through this engagement process, CQU English Language Centre has demonstrated strong commitment to continuous improvement across its ELICOS programs, with clear systems in place to collect student and teacher feedback, redesign courses on the basis of that information, and support student learning. NEAS congratulates the team at CQU English Language Centre and looks forward to hearing about future developments across its campuses in the next phase of quality review. 

December 2025

We’re pleased to acknowledge the Albright Institute of Business and Language – Brisbane for a successful NEAS Management Meeting review.

Despite significant sector-wide challenges, the College is taking a proactive and strategic approach to strengthening quality across its operations. Recent work in curriculum renewal, assessment validation, teacher development, stakeholder feedback processes, and resource consolidation reflects a strong commitment to continuous improvement and high-quality student outcomes. NEAS looks forward to seeing these initiatives progress in the coming review cycle. 

December 2025

NEAS congratulates Mitchelton State High School High School Preparation (HSP) Centre on the successful renewal of its NEAS Quality Endorsement. Part of the Education Queensland International (EQI) network, the Centre continues to deliver a highly supportive and academically rigorous pathway for international students transitioning into Queensland secondary schooling.

The Quality Review highlighted the Centre’s experienced and dedicated teaching team, its strong leadership under the Academic Manager, and the deeply embedded culture of care shaping both academic and welfare support. Students praised their teachers as “caring, helpful and supportive,” and valued the regular one-to-one academic counselling that builds confidence, clarity, and motivation in their learning.

NEAS commended the HSP Centre for its well-designed curriculum, integrating both ESL and content-based learning across Mathematics, Science, Literature and Study Skills. The Centre’s commitment to continuous improvement was evident in its enhanced moderation and validation processes, use of digital learning platforms such as Teams, Q-Learn and Education Perfect, and the introduction of more interactive resources.

The review also noted the positive homestay experience, strong organisational structures, and comprehensive welfare systems provided through EQI.

NEAS is pleased to reaffirm Mitchelton State High School as a Quality Endorsed Member, recognising its commitment to student wellbeing, academic excellence, and continuous improvement.

November 2025

NEAS congratulates TAFE Queensland English Language Centre – Gold Coast on the successful renewal of its NEAS Quality Endorsement. The Centre continues to demonstrate a strong commitment to quality English language education, supported by modern facilities, a welcoming campus environment, and clear pathways into vocational programs.

This year’s Quality Review highlighted the Centre’s professional and collegial culture, with teachers and staff consistently praised for their support, responsiveness, and student-centred approach. Students reported feeling safe, welcomed, and well guided — particularly valuing the nearby International Hub, community activities, and the clear academic pathways into TAFE Queensland courses.

The Centre was commended for its robust assessment and placement systems, well-structured five-week modules, and comprehensive support services. Staff benefit from strong organisational structures, dedicated PD, and effective communication systems such as SPOT. Facilities, digital resources, and library services were also recognised as sector-leading in their accessibility and quality.

NEAS is pleased to reaffirm TAFE Queensland Gold Coast as a Quality Endorsed Member, acknowledging its ongoing commitment to continuous improvement, student wellbeing, and excellence in English language education.

November 2025

NEAS congratulates the Department of Linguistics at Macquarie University on the successful renewal of its NEAS Quality Endorsement for its Graduate Certificate of TESOL programs. Macquarie continues to stand as a sector leader, offering rigorous, research-informed qualifications that prepare graduates for diverse TESOL teaching and leadership roles.

This year’s review was conducted alongside Macquarie’s university-wide reaccreditation process, providing a thorough examination of curriculum, assessment, student support, and industry relevance. The Department was commended for its strong culture of care, with students consistently praising the responsiveness, guidance, and sense of belonging fostered by staff. Innovative initiatives such as the ‘Soft Landing’ program, peer mentoring, and publication opportunities further enhance the student experience.

The panel also highlighted the highly structured practicum, which exceeds TESOL requirements and aligns with multiple professional teaching standards. Creative, workplace-focused assessments and robust moderation processes ensure graduates are well prepared for real-world practice.

NEAS is pleased to reaffirm Macquarie University’s position as a Quality Endorsed Member, recognising its commitment to excellence, continuous improvement, and student success.

November 2025