Category: Endorsements

NEAS congratulates CQUEnglish Brisbane on the successful completion of its Quality Review activity.

Located centrally in Brisbane, the CQUEnglish campus provides a vibrant and supportive environment, featuring a shared student lounge, dedicated spaces for academic and welfare support, and modern classrooms equipped with projectors, speakers, and flexible furniture to facilitate collaborative learning. Teachers have access to shared digital resources on Microsoft Teams, allowing them to customise materials to meet specific student needs.

CQUEnglish Brisbane was also commended for its well-structured English for Academic Purposes (EAP) Program, which offers students a clear pathway to further studies. The Centre has established a rigorous assessment moderation process, with coordination between Brisbane and Sydney teaching staff to maintain high standards of consistency and quality. Students benefit from a comprehensive orientation that includes mental health and workplace sessions, providing essential support as they begin their studies.

November 2024

NEAS congratulates CQUEnglish Melbourne on the successful completion of its recent Quality Review activity.

Located in the heart of Melbourne’s CBD, CQUEnglish Melbourne demonstrated strengths in course design, teaching quality, and student support. The Centre’s programs are structured with a robust syllabus and well-aligned assessments, providing students with clear learning pathways. Students benefit from a supportive learning environment, with access to academic workshops, individual consultations, and comprehensive orientation resources.

Additionally, CQUEnglish Melbourne fosters a strong sense of community through engaging social and recreational activities, along with ample common spaces that promote interaction. Teachers praised the collaborative work culture, supported by professional development opportunities and resources. The Centre’s modern facilities and access to university-level resources, such as a well-equipped library and a dedicated student lounge, further enrich the student experience.

November 2024

Congratulations to TAFE Brisbane on completing a successful quality review activity with NEAS.

TAFE Queensland ELT Centre conducted a Self-Assessment, a structured process that enables members to assess the quality of their operations in line with the NEAS Quality Assurance Framework, while also planning for continuous improvement.

TAFE Queensland ELT Centre has engaged in a thoughtful self-assessment, presenting plans for enhancement across three Quality Principles: A1, B2, and D4.

For Quality Principle A1: Course Design Supports Quality Learning Outcomes, the Centre is dedicated to enriching its curriculum for General English, IELTS, EAP, and Cambridge programs. The curriculum redesign aims to better meet student learning needs, increase engagement, and incorporate modern teaching methodologies and technology.

In addressing Quality Principle B2: Students Have the Information and Support Needed to Adjust to Living and Studying in This Country, TAFE Queensland ELT Centre has planned a series of initiatives to enhance student welfare. These include revising early intervention policies to address student welfare concerns more effectively, improving student engagement and attendance, and implementing feedback mechanisms that gather valuable student insights to continuously improve their experience.

Regarding Quality Principle D4: The Centre Supports a Performance and Development Culture for All Staff, TAFE Queensland ELT Centre is committed to fostering a supportive work environment that encourages professional growth. The Centre continues to promote its “Sharing Best Educational Practice” program, peer observation opportunities, and partnerships with other institutions, enabling staff to upskill and secure long-term employment opportunities.

NEAS commends TAFE Queensland ELT Centre for its detailed and reflective self-assessment, which provides a clear path for continuous improvement and reinforces the Centre’s dedication to high standards in education and student support.

November 2024

NEAS congratulates English Unlimited Sydney Campus on completing a successful Quality Review Activity.

English Unlimited Sydney is dedicated to fostering a dynamic and supportive learning environment. This commitment is evident in the Centre’s ongoing updates to its “Everyday English” curriculum, which are informed by teacher feedback to ensure relevance and effectiveness. English Unlimited also emphasises academic growth through regular assessments and personalised support.

The Centre provides students with a range of immersive activities managed by a dedicated Activities Coordinator, creating further opportunities for language practice beyond the classroom. The Centre’s commitment to student welfare, especially for those under 18, is reflected in its comprehensive safety protocols and secure campus environment.

November 2024

Congratulations to the English Language School in Sydney (ELSIS) for completing a successful quality review activity with NEAS.

Located in the heart of Sydney’s CBD at 160 Sussex Street, ELSIS Sydney offers a prime location for students, close to iconic attractions like the QVB, Town Hall, and Darling Harbour. The centre provides General English courses for overseas students, while its Parramatta campus delivers English for Academic Preparation (EAP) programs. ELSIS also offers popular study tours, particularly enjoyed by Korean students.

Attracting students aged 18 to 35 from Korea, Japan, Colombia, Brazil, and Mongolia, the Sydney campus is highly regarded by its learners. Students in focus groups praised their teachers for helping them improve their English skills, highlighting their dedication to lesson preparation and their clear explanations of grammar and vocabulary. They also valued the feedback they received, noting that teachers’ corrections were “good for everyone.”

Teachers benefit from flexibility in using additional resources beyond the coursebook, which is encouraged by management and enjoyed by students.

November 2024

NEAS congratulates Southern Cross University (SCU) Gold Coast on successfully completing a Quality Review Activity.

SCU Gold Coast campus offers a warm and inviting space for students. Housed within three main buildings, the campus features thoughtfully designed classrooms and office areas.

The supportive team atmosphere is evident, with teachers expressing appreciation for the encouragement they receive from leadership.

Students praised the English for Academic Purposes (EAP) program, noting that it clearly links to their academic goals. They also valued the added IELTS practice tests available in the Academic Ready segment of the General English course.

The campus fosters community engagement, encouraging students to connect with the local English-speaking community. Friday afternoon activities with the SCU student clubs and guidance from support staff to join local clubs or gyms ensure students feel connected both in and out of the classroom.

November 2024

NEAS Congratulates Southern Cross University Lismore on completing a successful Quality Review Activity.

The recent NEAS Quality Review of SCU Lismore commends the centre for its commitment to professional development. Despite teaching staff being employed on a casual basis, they are employed in a manner that allows them time to prepare materials, mark student work, and participate in professional development sessions. Peer observations are also conducted at least once a year, ensuring ongoing improvement in teaching practices.

SCU’s English program continues to demonstrate its relevance to the university. The NEAS-endorsed online program, now in its second year, serves students at partner universities in north-east China and is set to expand to Japan. Supported by a SCU language teacher onsite, students in this program can progress to the EAP program as a pathway to university studies.

International students at the Lismore campus are warmly welcomed and encouraged to get involved in both campus and community activities. These include volunteering at the local Koala Rescue hospital, participating in student organisation events, and joining university clubs such as gardening and bouldering. The orientation process is continuous and supported by the Careers Advice unit, counsellors, library staff, accommodation advisors, and Surf Life Savers during the season. The university’s partnership with AHN provides additional support through homestay options, and student services are conveniently located near the large outdoor food court on campus.

October 2024

Congratulations to Future English on achieving Quality Endorsement with NEAS.

Future English, located in the heart of Melbourne’s CBD, benefits from its central position within an Arcade of shops and eateries. As part of Laurus Education, a Registered Training Organisation (RTO) offering Vocational Education Training (VET) courses, Future English provides General English programs across five levels, from Starter to Upper Intermediate. Many students from Future English transition into VET courses, such as Cookery and Hospitality.

With a strong marketing department and an international network of education agents, Future English recruits students both off- and on-shore, with most students coming through agents. Students are from a broad range of countries, including Vietnam, Japan, Korea, Colombia, Chile, Ecuador, Italy, Albania, Macedonia, and Russia. Students are enrolled in either morning or evening classes.

Future English fosters a collaborative and supportive learning environment, with transparent communication between staff, students, and management. A sense of community is enhanced through excursions, and student wellbeing is supported by a dedicated Student Support Officer.

Students have expressed their satisfaction with the courses and outcomes, with feedback such as “my school is very good, I love it,” “I am very, very happy,” and “this is a good way to achieve our goals.” Teachers have also shared positive sentiments, stating, “I am glad to work here and contribute to students’ progress,” “great school to work for, extremely organised, good resources, and a very friendly environment that makes you feel supported by a community,” and “my co-workers are friendly and supportive, which is also motivating for me.”

October 2024

NEAS congratulates Macquarie University College on successfully completing a Quality Review Activity.

Located at Macquarie University campus in North Ryde, the college offers a range of English Language Programs (ELP) including five- and 10-week Direct Entry Programs (DEP) for Foundation, Diploma, UG and PG studies, as well as General English and Academic English. Through its English Medium Instruction Centre, the college also provides teacher training programs for international educators and hosts regular study tours from Japan, Korea, Taiwan and Vietnam.

The campus and facilities were praised by both staff and students. Students noted that the premises were always kept tidy, and they appreciated the support received at the college reception from “the lovely staff.” The teaching and study spaces were also well-regarded, with students describing the technology in the classrooms as “very good.” Students also complimented the Learning Hub, where they could study before or after classes and borrow laptops when needed.

The review noted the centre’s structured processes for assessment validation and moderation, which teachers found “useful” for their professional development. Teachers appreciated the regular communication with senior staff, allowing for feedback on course content and assessment. Students in the Focus Group similarly remarked that the courses were well-designed, with lessons described as “very well prepared” and “very, very clearly” explained by their teachers.

Students also valued the daily homework tasks that “help improve our language level,” and appreciated the post-assessment discussions with their teachers. They highlighted the supportive atmosphere, noting the useful orientation day and ongoing assistance from student counsellors, which helped them adjust to their new learning environment.

October 2024

Congratulations to Pinnacle English Online Placement Test (PEOPT) on achieving NEAS endorsement as a quality product and service.

NEAS reviewed PEOPT using Quality Area K of the NEAS Quality Assurance Framework, evaluating its underlying research, fulfilment of purpose, quality assurance processes, innovation, and contribution to the English Language Teaching (ELT) community.

Designed to meet the needs of both ELICOS providers and Vocational Education and Training (VET) institutions, PEOPT ensures accurate student placement by assessing key language skills such as speaking, reading, and writing. A standout feature is the integrated speaking recorder, which is compatible with all devices and enhances usability and user experience.

Developed in collaboration with experienced professionals in the ELT and VET sectors, PEOPT offers a comprehensive assessment of speaking, reading, writing, grammar, and vocabulary skills. It is adaptable across contexts and follows a continuous review process, incorporating feedback from academic staff and stakeholders to maintain its relevance and quality.

October 2024