The English Language Centre (ELC) at the University of New England (UNE) delivers English for Academic Purposes (EAP) courses for students intending to enter a primary course at the University, for both Undergraduate and Postgraduate programs. Located in Armidale, New South Wales, the Centre is committed to providing a supportive learning environment that encourages students to develop their language skills and achieve success in their studies and beyond.
Congratulations to UNE on successfully completing the NEAS Quality Review exercise for 2023! This involved structured meetings and focus group discussions with management, students, teachers and professional staff. Anonymised Health Check surveys were used to develop areas of focus for the conduct of the Quality Review, and comprehensive stakeholder feedback was triangulated and mapped to key Principles and Drivers of the NEAS Quality Assurance Framework. As part of this onsite assessment, the Centre forwarded videos of recent lessons, and this proved to be useful in observing how the courses are delivered and how the students interact with their teachers and the learning content. For more information on the Quality Assurance Framework, please refer to this section of the NEAS website: https://neas.org.au/resources/neas-quality-framework/.
Students in the Focus Group all agreed that the course was enjoyable and was helping them with their future studies. Students also advised that they were “very happy with my teacher” and that the teachers prepared “very nice lessons for us”. In addition, students were able to talk confidently about the course rubrics and how the teachers “explained them very well”. Teachers were positive about the amount of support they receive from the Centre’s Director and Academic Manager. The Centre has successfully utilised the application of assessment rubrics, which are drawn from the Learning Indicators and Learning Outcomes mapped to the Common European Framework of Reference for Languages (CEFR). The Centre has excellent ongoing course evaluation processes in place which incorporate teacher and student feedback.