NEWS

Congratulations to Southern Cross University Lismore!

NEAS Congratulates Southern Cross University Lismore on completing a successful Quality Review Activity.

The recent NEAS Quality Review of SCU Lismore commends the centre for its commitment to professional development. Despite teaching staff being employed on a casual basis, they are employed in a manner that allows them time to prepare materials, mark student work, and participate in professional development sessions. Peer observations are also conducted at least once a year, ensuring ongoing improvement in teaching practices.

SCU’s English program continues to demonstrate its relevance to the university. The NEAS-endorsed online program, now in its second year, serves students at partner universities in north-east China and is set to expand to Japan. Supported by a SCU language teacher onsite, students in this program can progress to the EAP program as a pathway to university studies.

International students at the Lismore campus are warmly welcomed and encouraged to get involved in both campus and community activities. These include volunteering at the local Koala Rescue hospital, participating in student organisation events, and joining university clubs such as gardening and bouldering. The orientation process is continuous and supported by the Careers Advice unit, counsellors, library staff, accommodation advisors, and Surf Life Savers during the season. The university’s partnership with AHN provides additional support through homestay options, and student services are conveniently located near the large outdoor food court on campus.

October 2024

Congratulations to Future English!

Congratulations to Future English on achieving Quality Endorsement with NEAS.

Future English, located in the heart of Melbourne’s CBD, benefits from its central position within an Arcade of shops and eateries. As part of Laurus Education, a Registered Training Organisation (RTO) offering Vocational Education Training (VET) courses, Future English provides General English programs across five levels, from Starter to Upper Intermediate. Many students from Future English transition into VET courses, such as Cookery and Hospitality.

With a strong marketing department and an international network of education agents, Future English recruits students both off- and on-shore, with most students coming through agents. Students are from a broad range of countries, including Vietnam, Japan, Korea, Colombia, Chile, Ecuador, Italy, Albania, Macedonia, and Russia. Students are enrolled in either morning or evening classes.

Future English fosters a collaborative and supportive learning environment, with transparent communication between staff, students, and management. A sense of community is enhanced through excursions, and student wellbeing is supported by a dedicated Student Support Officer.

Students have expressed their satisfaction with the courses and outcomes, with feedback such as “my school is very good, I love it,” “I am very, very happy,” and “this is a good way to achieve our goals.” Teachers have also shared positive sentiments, stating, “I am glad to work here and contribute to students’ progress,” “great school to work for, extremely organised, good resources, and a very friendly environment that makes you feel supported by a community,” and “my co-workers are friendly and supportive, which is also motivating for me.”

October 2024

Congratulations to Macquarie University College!

NEAS congratulates Macquarie University College on successfully completing a Quality Review Activity.

Located at Macquarie University campus in North Ryde, the college offers a range of English Language Programs (ELP) including five- and 10-week Direct Entry Programs (DEP) for Foundation, Diploma, UG and PG studies, as well as General English and Academic English. Through its English Medium Instruction Centre, the college also provides teacher training programs for international educators and hosts regular study tours from Japan, Korea, Taiwan and Vietnam.

The campus and facilities were praised by both staff and students. Students noted that the premises were always kept tidy, and they appreciated the support received at the college reception from “the lovely staff.” The teaching and study spaces were also well-regarded, with students describing the technology in the classrooms as “very good.” Students also complimented the Learning Hub, where they could study before or after classes and borrow laptops when needed.

The review noted the centre’s structured processes for assessment validation and moderation, which teachers found “useful” for their professional development. Teachers appreciated the regular communication with senior staff, allowing for feedback on course content and assessment. Students in the Focus Group similarly remarked that the courses were well-designed, with lessons described as “very well prepared” and “very, very clearly” explained by their teachers.

Students also valued the daily homework tasks that “help improve our language level,” and appreciated the post-assessment discussions with their teachers. They highlighted the supportive atmosphere, noting the useful orientation day and ongoing assistance from student counsellors, which helped them adjust to their new learning environment.

October 2024

Congratulations to Pinnacle English Online Placement Test (PEOPT)!

Congratulations to Pinnacle English Online Placement Test (PEOPT) on achieving NEAS endorsement as a quality product and service.

NEAS reviewed PEOPT using Quality Area K of the NEAS Quality Assurance Framework, evaluating its underlying research, fulfilment of purpose, quality assurance processes, innovation, and contribution to the English Language Teaching (ELT) community.

Designed to meet the needs of both ELICOS providers and Vocational Education and Training (VET) institutions, PEOPT ensures accurate student placement by assessing key language skills such as speaking, reading, and writing. A standout feature is the integrated speaking recorder, which is compatible with all devices and enhances usability and user experience.

Developed in collaboration with experienced professionals in the ELT and VET sectors, PEOPT offers a comprehensive assessment of speaking, reading, writing, grammar, and vocabulary skills. It is adaptable across contexts and follows a continuous review process, incorporating feedback from academic staff and stakeholders to maintain its relevance and quality.

October 2024

Congratulations to Whitsundays College of English (WCE)!

Congratulations to Whitsundays College of English (WCE) for completing a successful quality review activity with NEAS.

Whitsundays College of English (WCE) continues to foster a positive and supportive environment, enabling students to achieve their English language goals. The College is equipped with well-furnished classrooms, a computer laboratory accessible outside of class times, and a spacious teacher preparation room, where each teacher has a designated workstation and access to a range of online resources and library.

Beyond the classroom, WCE offers a variety of extracurricular activities, including excursions, to enhance students’ learning experience, promote cultural integration and encourage social interaction with the broader community.

Students participating in the recent Focus Group praised their teachers for being “kind and helpful,” and for providing personalised feedback after tests and during class activities. They described their teachers as “friendly” and “engaging,” with lessons designed to encourage active student involvement. Teachers also expressed appreciation for the supportive work environment, noting regular staff meetings and open communication with management.

September 2024

Four Ways to Adapt Your Lessons to Meet the Needs of Digital-First Learners

As younger generations begin their ELT studies, the needs of ELICOS classes are changing. Today’s students have grown up with technology and engage with learning material differently. Digital-first learners expect personalised, flexible, and tech-driven lessons that engage them both inside and outside the classroom. 

Here are four ways to adapt your lessons to meet the needs of digital-first learners: 

Blended Learning for Flexibility 

Blended learning offers the best of both worlds by combining traditional face-to-face teaching with online learning components. Using technology to complement in-class lessons gives students the flexibility to engage with resources at their own pace, extending learning beyond the classroom and encouraging deeper engagement. 

Interactive Tools for Engagement 

With the amount of information we are exposed to every day, true engagement requires active involvement. Technology can assist with this when used creatively. Gamification platforms and language apps provide interactive and fun ways for students to practice English, fostering participation and commitment. 

Mobile-First Learning 

Research suggests that Gen Z prefers short-form video content and primarily uses smartphones to consume information. Learning apps can complement classroom teaching, giving students easy access to language exercises from anytime, anywhere.  

Personalised Learning Paths 

Digital-first learners expect a customised and interactive learning experience. Good Learning Management Systems (LMS) can support ELT providers in tailoring content to meet individual student needs. Adaptive learning tools adjust the difficulty level of lessons based on a student’s progress, offering a more personalised path to language acquisition. 

These are just a few steps teachers can take to meet the needs of the digital-native generation. What strategies have worked for you? 

September 2024

News from Adam

Welcome to the latest edition of our CEO’s column News From Adam.

Someone asked me recently about the value of NEAS membership. I mean, what’s it worth in the current environment?

Though not yet legislation, we all know that the Australian government is introducing policy change with likely lasting implications for our sector. The recent announcement of caps, for example, is threatening the very existence of many quality providers.  NEAS has always and will always advocate for industry-based endorsement of quality provision. 

In fact, the NEAS definition of quality for ELT pre-dates current legislation and much of what exists there has been informed and supported by the ongoing work performed by NEAS. We foreground and help embed a positive approach to change and innovation for sustainable quality assurance. This work dates to the very origins of our sector. Performed continuously over decades, the NEAS purpose remains grounded in QA for ELT. We’re the only truly independent industry-led quality assurance association, with an inclusive and diverse international membership with a professional board. 

Also well-established is the NEAS relationship with ASQA. I meet with them this week (as I do regularly) to advance a program of complementary quality assurance activity. This includes information sharing about quality in our sector, a proposal for NEAS-provided training on ELT to ASQA officers and consideration of the NEAS role in informing and managing a risk-based approach to quality assurance.  

When threatened or challenged, it’s difficult to resist the urge to react. It’s human nature. It’s understandable. Sometimes though, sitting back, looking at the issues reflectively, in their totality is a better call. NEAS is backed by good, independent governance, longevity, a proven track record, strong relationships with government and a positive, constructive outlook. What’s NEAS worth? Well, it goes without saying, really.

September 2024

Working Together for Success in ELT

One of the greatest strengths of the English Language Teaching (ELT) community is its members’ willingness to share knowledge and support each other. NEAS has been actively fostering partnerships that lead to meaningful success stories, both locally and globally. These collaborations enhance success for individuals and providers while strengthening the wider ELT network. 

NEAS takes pride in connecting different stakeholders to work collaboratively on initiatives that benefit the industry in the long term. For example, the upcoming webinar on Transnational Delivery will feature experienced professionals who have expanded their ELT operations abroad sharing valuable insights. This willingness to share experiences and lessons learned is what makes the ELT community strong, creating a supportive environment that benefits everyone involved. 

If you are looking to form partnerships in the ELT sector, here are a few tips: 

  • Find Common Goals: Seek partners who share your vision. Whether you aim to enhance student outcomes or expand internationally, aligning on objectives is key. 
  • Leverage Each Other’s Strengths: Successful partnerships combine complementary skills and expertise. Together, you can achieve much more than working alone. 
  • Communicate Openly: Transparent, regular communication is essential for maintaining a strong and effective partnership. 

Collaboration within the ELT sector, supported by NEAS, ignites innovation and success. By tapping into the community’s wealth of knowledge and experience, ELT professionals can grow together, creating opportunities for all stakeholders involved. Join us in this collaborative journey and be a part of the thriving NEAS community! 

September 2024

NEAS Team Update

NEAS continues to evolve and adapt. We have a packed agenda ahead and are excited to be serving you as our circumstances change and new opportunities emerge.

This is to let you know that Daniel Yuen has moved on from his role at NEAS as Operations Manager.

We are a multi-tasked team so feel free to approach any one of our team members about any issue:

  • Rima Ibrahim, Manager Quality and Professional Development, oversees our quality endorsement processes and content for our events and PD;
  • Silvia Loss, Manager Member Engagement, looks after communications and member engagement, including invoicing and payments;
  • Adam Kilburn, Chief Executive Officer, has oversight of our governance processes, stakeholders, business management and business development.

September 2024

Congratulations to MEGA Education!

Congratulations to MEGA Education on completing a successful quality review activity with NEAS.  

MEGA Education has successfully completed a Self-Assessment exercise.  A NEAS Self-Assessment is a structured activity that allows ELT providers to evaluate their quality against the NEAS Quality Assurance Framework and plan for continuous improvement. 

MEGA Education highlighted several key areas of strength. The centre has initiated a continuous professional development program for teachers, focusing on contemporary teaching methodologies.

MEGA Education is also developing personalised learning plans and promoting extracurricular language learning opportunities for students. The centre has made efforts to enhance communication with parents and guardians by implementing regular updates on student progress and well-being. These actions reflect MEGA Education’s ongoing commitment to maintaining high standards in education and student support. 

September 2024