Speaker Spotlight: Supporting Success in Pathway Programs

Supporting students through complex learning journeys requires a commitment to care and quality. The 2025 NEAS Conference sessions highlighted this week explore how reliable systems and people-centred practices are making a difference across international and transnational education settings.

A Transnational Delivery Experience

How do you develop and implement a General English program in a different country while maintaining NEAS Quality Assurance standards? In this session, Savvas Papandony shares the story of a growing transnational partnership between the Australian Academy of Commerce and BOYA Institute of Technology in China. This session offers a practical look at cross-border collaboration, stakeholder engagement, and the benefits of working towards NEAS endorsement for transnational delivery.

Savvas Papandony, Director of Studies, Australian Academy of Commerce

DOS ELICOS. Australian Academy of Commerce.

Curriculum, Syllabus, Assessment development in GE, EAP, IELTS. Curriculum and Syllabus design in GE and EAP for BOYA, Jiangxi University of Technology, Nanchang, China. Read more…


Whole-person and in-community learning and support as a basis for enabling student success

Supporting students means looking beyond academics: it’s about seeing the whole person. Join Jo Kwai, Ash Moor, and Jane Roberts as they explore what it takes to guide international students through complex educational pathways. Drawing on perspectives from different areas of ELT, this panel considers new ways to foster confidence, wellbeing, and success in every learner.

Jo Kwai, Manager, John Paul International College

Jo Kwai is a seasoned ELT specialist with extensive experience in teaching, curriculum development and coordinating across three sectors: primary, secondary, ELICOS in private and public institutions, and has also worked in the RTO environment across compliance, training and management.  Jo’s professional journey includes working at TAFE Qld, where she had diverse roles including ELICOS teacher, AMEP case manager, and TESOL Trainer and assessor for Diploma and Certificate IV courses. Read more…

Ash Moor, Academic Manager, UQ College

Ash Moor has family connections into Wakka Wakka country and grew up in Toowoomba, Queensland. Ash commenced teaching in TAFE Tasmania on the AMEP in 2003 before working for the British Council in Santiago, Chile. On his return to Australia in 2008, he taught, coordinated and managed in a number of Brisbane language colleges before moving into the pathways and enabling education space.  Read more…

Jane Roberts, RTO Director, Sarina Russo Institute

Jane Roberts is the RTO Director at Sarina Russo Institute, where she oversees the Registered Training Organisation (RTO) and ELICOS operations. With an extensive background in ESL teaching and management, Jane has been instrumental in driving the institute’s mission to provide high-quality education and training services. Read more…


Speaker Spotlight: Helping Students Feel Heard and at Home

What happens when students don’t feel like they belong? When they’re misunderstood, isolated, or unsure of their place in a new learning environment? This week’s Speaker Spotlight highlights sessions focused on community engagement and student support, to help students feel like they belong.

Community Engagement Through Language Projects and Outreach

In this session, Zoe explores how adults learn best when their experiences shape the learning process. Drawing on Malcolm Knowles’ andragogical principles, she demonstrates how real-world, problem-based language activities improve communication outcomes and encourage students to co-design their own learning goals, building confidence and a deeper sense of ownership in the classroom.

Zoe Repse, CGEA/ME Educator, Swinburne University of Technology

Teaching since 1979 across primary, secondary, and tertiary levels. A dedicated workshop facilitator and speaker, Zoe is passionate about engaging EAL and literacy learners within the community.

Focused on motivating and boosting confidence in casual conversations with native speakers, through teaching Australian expressions, pronunciation, intonation, and colloquialisms. Read more…


Finding your place when you don’t belong

In “Finding your place when you don’t belong”, Leisl Bruhn, Jo Kwai, and Vanessa Newbery, share practical approaches to re-engaging disengaged students. From homestay and wellbeing initiatives to academic and pastoral care, these educators present best practice models for supporting young international students.

Leisl Bruhn, Dean of International Students, Ivanhoe Grammar School

Leisl began her teaching career in the East End of London whilst working and travelling overseas. Upon her return to Australia, she completed a Master of Education (Applied Linguistics) and has extensive teaching and leadership experience in the EAL field across primary, secondary, and adult sectors in both the state and private systems. Read more…

Jo Kwai, Manager, John Paul International College

Jo Kwai is a seasoned ELT specialist with extensive experience in teaching, curriculum development and coordinating across three sectors: primary, secondary, ELICOS in private and public institutions, and has also worked in the RTO environment across compliance, training and management.  Jo’s professional journey includes working at TAFE Qld, where she had diverse roles including ELICOS teacher, AMEP case manager, and TESOL Trainer and assessor for Diploma and Certificate IV courses. Read more…

Vanessa Newbery, Head of International Programs, Hills International College

Vanessa Newbery has been teaching at Hills International College since 2012, and has been Director of Studies in Hills Language College for over eight years. She is now part of the College Executive team in her role as Head of International Programs. 

Before joining Hills, Mrs Newbery worked around Australia and overseas in ELICOS, AMEP and LOTE (French) teaching roles. Read more…


Speaker Spotlight: Creating Cultures of Belonging Through Leadership and Peer Engagement in ELT

Creating spaces where students feel seen, heard, and valued is a leadership imperative. This topic lies at the centre of our next speaker spotlight at the 2025 NEAS Conference, exploring how leadership and peer engagement can create inclusive, student-centred environments where learners thrive.

Leadership in ELT: Creating Cultures of Belonging in University English Language Centres

Creating a sense of belonging is essential to student wellbeing and academic success. In this session, Zoe Hancock explores the role of belonging in the language learning journey. Backed by current research and student insights, Zoe shares eleven ways students experience belonging and offers practical strategies to build inclusive cultures in university English language centres.

Zoe Hancock, Lecturer (Teaching Scholar), Southern Cross University (SCU)

Zoe has been teaching English for over 25 years. After an early career pivot from accounting, Zoe began her teaching career in Japan.

She returned to Australia to complete a MA in Applied Linguistics at UTS and taught in a number of private colleges and university English language Centres in NSW and QLD across a range of courses including, General English, IELTS Prep, Cambridge prep, EAP, Direct-entry and Post-entry English and Academic language (PEAL). Read more…


Building Bridges – Fostering Belonging Through Peer-Driven Engagement in International Education

What does belonging look like from a student’s perspective? This panel discussion explores how peer-to-peer engagement and community-driven models shape a sense of inclusion, connection, and success for international students. The panel will present best practices in student communication, community engagement, and co-creation of content to amplify authentic student voices.

With expertise spanning student services, research, marketing, and international health, these industry leaders will share practical tips on building trust and connection through student-centred communication strategies.

Varsha Devi Balakrishnan, Head of Student Insights and Strategy, Voyage

Varsha Devi Balakrishnan is a dynamic leader in the international education sector, combining deep expertise in research with innovative approaches to address complex challenges.

Recognised globally as the 2024 PIEoneer Emerging Leader of the Year and the 2023 IEAA Tony Adams Rising Star, she has pioneered The Social Source, an AI-driven platform revolutionising data and sentiment analysis. Read more…

Emma Currie, Head of Marketing for ANZ & SEA, Pearson

Emma Currie is the Head of Marketing for ANZ & SEA, Pearson, responsible for English Language Learning including Institutional, Corporate and PTE. She has been a marketing professional in the education sector for over 15 years and has worked for Pearson since 2012.

With experience in a variety of marketing roles Emma has broad experience working with institutions, professional bodies, educators and students across the international education in Australia and South East Asia. Read more…

Debora Lima, National Student Services Director, ILSC Education Group

Debora has over 15 years of experience in customer service, student support, administration management, and leadership across education and financial services in Australia and Offshore.

Currently serving as National Student Services Director at ILSC Education Group, she leads a diverse team across multiple locations, ensuring high-quality student support and operational excellence. Read more…


Tatia Pittham, 
Head of International Health and Education, Allianz Partners Australia

Tatia brings over a decade of experience in private health insurance and financial services, leading to her appointment as Head of International Health & Education at Allianz Partners in August 2023. 

Her career began at Bupa, where she spent eight years in senior management roles, including Head of International Partnerships. She played a pivotal role in expanding Bupa’s presence in international markets across Australia and the UK, driving growth through strategic cross-border arrangements. Read more…


From Struggle to Strength: The Importance of Resilience and Community at NEAS 2025

We are excited to have Luke Kennedy as our closing plenary speaker. Luke’s journey reminds us that our toughest challenges can actually open doors to new growth and opportunities. His message of resilience encourages us to embrace change, look past difficulties, and draw strength from the communities we build together.

Luke Kennedy
Motivational Speaker

A Story of Profound Transformation

Luke Kennedy is far from your typical inspirational speaker. His story stretches from street survival and near-death experiences to becoming a best-selling author, a successful corporate trainer, and a mentor for young people. Luke shows us that overcoming hardship isn’t just possible, but it can inspire personal and professional growth. A message that feels especially relevant now,  as the international education sector in Australia faces critical, make-or-break challenges.

The Power of Resilience and a Transformative Mindset

Luke’s story offers a fresh perspective on the power of mental strength and transformative mindset shifts. His approach goes beyond just managing difficulties; it’s about thriving amidst uncertainty. By addressing wellness and mental health, he offers practical strategies to build emotional and mental resilience, nurture a sense of purpose, and cultivate environments where people feel connected and ready to embrace change.

A Closing Plenary Speaker Who Delivers More Than Inspiration

Luke isn’t just here to talk about resilience: he’s here to show us how to live it. As the closing plenary speaker at this year’s NEAS Conference, Luke will go beyond motivation, providing real strategies to help us navigate change and uncertainty. His engaging, no-nonsense approach will provide us with the tools to turn adversity into opportunity and strengthen our sense of community, connection, and belonging.


With so much change and uncertainty in Australia’s international education sector, Luke’s message couldn’t be more timely. His story is a powerful reminder that resilience isn’t just about getting through tough times, it’s about moving forward with purpose. 

Join us at the 2025 NEAS Conference and gain real, practical strategies to navigate change. Luke’s session will help you shift your mindset, adapt, and turn challenges into opportunities. As a community, we will come together to embrace change and shape the future of international education, stronger and more connected than ever.


News from Adam

Welcome to the latest edition of our CEO’s column News From Adam.

It’s election time! There are all sorts of things being said about international students. In particular, I see reports about the impact of international students on the accommodation sector.

Regardless of whether international students put pressure on the rental market (and there’s plenty of evidence to refute this), NEAS offers a valuable contribution. We’ve now moved into quality assurance for the homestay industry. Often forgotten or considered an option for under 18s, this sector is vibrant and presents real opportunities for a great adult student experience as they transition into life in Australia – albeit temporarily.

Homestay also plays a role in building communities and provides genuine assistance to offset the cost of living with an income to the homestay hosts. If there is any pressure on the rental market, growing the homestay sector under quality-endorsed conditions offers a sustainable solution.

How do students know they’re being placed well and will be looked after? As always, look for the NEAS tick. NEAS recently issued a media release on the topic.

You can read more here.

Apr 2025

PRESS RELEASE 

NEAS Tackles Housing Pressure by Providing Smarter International Student Accommodation Solutions

NEAS Australia is urging both Labor and the Coalition to adopt a more informed and practical approach to international education policy – one that not only protects Australia’s $50+ billion education export industry, but also eases housing pressures facing everyday Australians.

As the leading quality assurance body for English language teaching and international student accommodation, NEAS is already offering real solutions for quality-assured housing. Specifically designed for international students, the research-backed NEAS solution does not compete with Australian housing accessibility or affordability.

“Rather than scapegoating international students for housing shortages, when they occupy less than 6% of availability according to the Student Accommodation Council, we need to look at real, long-term solutions – and NEAS is leading the way,” said NEAS CEO Adam Kilburn. “Expanding access to formal, quality-assured homestay helps improve the student experience, and puts money in the pockets of Australian families.”

NEAS supports recent calls from the Property Council of Australia for universities to play a more active role in securing accommodation for students before they arrive. When provided to NEAS’ quality standard, these housing options offer more than just shelter – they ease the cost of living crisis for Australians and support the students’ ability to culturally adapt during their stay.

“More than 80% of international students leave the country after they finish their studies,” Kilburn said. “They’re temporary visitors – not long-term residents.”

Through its role as the leading quality assurer in student accommodation – particularly homestay – NEAS ensures offerings are safe, regulated, and beneficial for both students and Australian families.

“When done properly, homestay provides international students with vital support and cultural integration – while offering Australians a chance to host and earn an income,” Kilburn added. “It’s a win-win for Australian families, the community and international students.”

NEAS is calling on all sides of politics to invest in practical housing solutions that protect Australia’s international education reputation while helping to ease the cost of living crisis at home.

ABOUT NEAS

NEAS Australia is a leading industry-based independent quality assurance body serving the English language teaching sector and related areas, including homestay accommodation. Its quality endorsed membership extends across the country and globally into South East Asia.

CONTACT

Adam Kilburn
CEO, NEAS
a.kilburn@neas.org.au
+61 2 9055 9275

Speaker Spotlight: Building Supportive Communities for Homestay Students and EAL/D Learners

At the 2025 NEAS Conference, we will discover how building strong networks can improve homestay experiences and provide greater support for EAL/D students in mainstream education.

School Accommodation: Rethinking Homestay

This panel discussion will feature voices from every corner of the homestay community. Hear real stories and practical ideas on how collaboration across ELT can really enhance the international student experience.

Our experts will discuss managing risks, ensuring student safety, and finding creative ways to improve homestay programs. Come away with practical insights and new perspectives that can help you build stronger support networks and create a welcoming, inclusive environment where every student feels at home, both in the classroom and out.

David Ferguson, Director of International and Accommodation Operations, John Paul College

David Ferguson has been working in the International Education and Training (IET) industry since 2007, beginning his career as an English as a Second Language teacher. With a wealth of experience both abroad and in Australia, David leads John Paul College’s international operations and John Paul International College. Read more…


Professional Learning Teams – Creating a Supportive Community with ELT and Mainstream Teachers of EAL/D Students

In this session, discover how inclusive teaching transforms classrooms into communities where students from diverse language backgrounds can truly thrive. By blending ELT methodologies with everyday teaching practices, educators can create supportive spaces where every EAL/D student feels valued and ready for success.

You’ll come away with practical tips and strategies to boost language development, build confidence, and drive academic achievement, all while nurturing a community where every student feels at home.

Megan Huber, Assistant Head of Faculty Diverse Learning (EAL/D)/Subject Coordinator English for EAL Learners, St Laurence’s College

Megan Huber is the current Assistant Head of Faculty for Diverse Learning specialising in EAL/D Case Management and the Subject Coordinator for English for EAL Learners at St Laurence’s College in South Brisbane. She is also the current Chief Confirmer and Subject Matter Expert for English for EAL Learners for the Queensland Curriculum Assessment Authority as well as a Lead Trainer Marker for the External English Exams. Read more…