NEAS Communities of Practice

Communities of Practice (COPs) play a crucial role at NEAS Australia in fostering collaboration, knowledge sharing, and professional development among English language teaching (ELT) professionals. Some key reasons for their importance are:

1.     Expertise Development: COPs bring together individuals with diverse backgrounds and expertise. By sharing their experiences, resources, and innovative teaching techniques, members can enhance their skills and knowledge in ELT. This contributes to the overall professional development of educators and promotes excellence in teaching.

2.     Quality Assurance: NEAS Australia aims to uphold high standards in ELT. COPs provide a space for educators to discuss and align their practices with NEAS quality benchmarks. Through collective problem-solving and continuous improvement, community members can contribute to the refinement and enhancement of teaching methodologies, assessment practices, and program design.

3.     Networking and Collaboration: COPs facilitate networking and collaboration opportunities. Educators can connect with like-minded professionals, exchange ideas, and build partnerships. This collaborative environment allows for the creation of joint projects, research initiatives, and resource development, fostering innovation and advancing the field of ELT.

4.     Peer Support and Mentoring: COPs provide a supportive environment where educators can seek guidance, advice, and mentorship from their peers. This support network encourages professional growth, boosts morale, and helps educators navigate challenges in their teaching practice.

May 2023

NEAS Professional Development

NEAS PD programs are designed to provide ongoing training and support to ELT professionals, ensuring they stay updated with the latest methodologies, best practices, and advancements in the field. 

NEAS PD programs are developed in consultation with industry experts and offer a range of topics, including language teaching methodologies, assessment strategies, technology integration, and more. Participants can deepen their understanding of effective pedagogical approaches, exchange ideas with peers, and reflect on their teaching methods. NEAS PD caters for different levels of experience, allowing both novice and experienced ELT professionals to enhance their skills and knowledge, with the aim of improving student outcomes.

ELT professionals can also gain CPD points, which are a valued component of ongoing professional growth.

May 2023

NEAS QA Framework

The NEAS Quality Assurance (QA) Framework is a comprehensive system designed to ensure and enhance the quality of English Language Teaching (ELT) institutions, education agents, products and services and individuals. 

The NEAS QA Framework encompasses various elements, including curriculum design, teaching and learning practices, student support services, staff qualifications and professional development, student assessment procedures, and overall management and governance of ELT institutions. It sets out standards and benchmarks that institutions must meet to attain NEAS endorsement.

The framework involves a rigorous process of self-assessment, external evaluation, and ongoing monitoring. Institutions undergo regular QA activities to assess compliance with the NEAS standards and guidelines. The framework encourages continuous improvement and supports ELT providers in maintaining high-quality standards by offering feedback, guidance, and professional development opportunities.

NEAS endorsement signifies that an ELT institution, Education Agent or individual meets the required quality standards and provides assurance to students, agents, parents and other stakeholders. It promotes transparency, accountability, and best practices within the ELT sector, ultimately contributing to the overall quality of English language education in Australia and worldwide.

May 2023

Only 2 weeks to go!

It’s really getting exciting now – we only have fourteen days before it is the 2023 NEAS Management Conference week, and the NEAS team is beavering away behind the scenes to perfect the event details to make it your most enjoyable and fruitful conference experience yet. If you haven’t got your conference and Gala Dinner tickets yet, there are still a few left, so hurry and buy now!

So, what do we have lined up for you? 

As you know this year is different as the conference runs for three days with more than 70 presenters at two venues: UTS – 3 May and Doltone House – 4, 5 May. 

Day Two (4 May) features plenary speakers such as Ms Leigh Sales AM, Professor Tyrone Carlin, Dr Georgi Toma, Dr Choltis Dhrathiti and Mr Michael fay. But the international presence does not stop there! We are thrilled to share the news that we will have Councillor (Waskam) Emelda Davis from the City of Sydney Council formally opening the conference. Councillor Davis will be joined by five eminent colleagues, including High Commissioner Samson Vilvil Fare of the Vanuatu Government at the Gala Dinner on Thursday Evening. 

Day Three (5 May) will see a plethora of speakers, Communities of Practice and In Focus panel discussions – there will be three rooms open, running parallel programs and this smorgasbord of interesting topics provides something for everyone. To top it all off we are honoured to have His Excellency Vasyl Myroshnychenko wrap up our momentous conference with the Closing Plenary speech.

If you want more, then join the Day One extra, special, full-day Professional Academic Manager Training Workshop at UTS College, Ultimo, Sydney on Day One. This is targeted exclusively at new and aspiring Academic Managers and is worth 10 CPD points. There are just 25 places available, so if you are quick, you might just snaffle one of the last tickets!

Speaker Spotlight

Jason West is the Convenor of the COP Workshop: Leadership in ELT.

He is Director of Studies at UTS College where he leads and manages the delivery of the Academic English curriculum, for both face to face, and live online teaching modes. In addition Jason also supports Academic Managers across the transnational partner network, based in China (EIC, SILC), (South) Korea (IEN), Vietnam (ACET), Myanmar (AEC) and the UTS College Sri Lanka who all deliver the UTS College’s English curriculum. Jason is focused on high quality outcomes and standardisation of delivery regardless of location.

Sophie O’Keefe is a speaker in the COP Workshop: Leadership in ELT.

She is the PD Manager at English Australia and as such her role is to drive the development of professional standards for English Australia Member Colleges and the ELICOS sector. She manages a range of specific projects including the English Australia Conference; the English Australia Journal; the English Australia Action Research in ELICOS Program; English Australia Special Interest Groups (SIGs); English Australia Guides to Best Practice in ELICOS and the English Australia Continuing Professional Development Program.

March 2023

Professional Academic Manager Training Workshop


Day ONE of the 2023 NEAS Management Conference on 3 May is shaping up to be a day of interaction, lively debate and the sharing of QA tips and tricks for new and aspiring Academic Managers. This workshop is worth 10 CPD points and will be held at at UTS College, Lvl 13, 235 Jones St, Broadway, Sydney.

If you are new to academic management or aspiring to become involved in academic management, this is the workshop for you! There are only 25 places available and registrations are selling fast! You can secure your spot here.

In Session 1 Rima Ibrahim, Education Manager from NEAS Australia will be facilitating the workshop: ABCs of Academic Management – NEAS Guidelines for Academic Managers. 

In Session 2 Daniel Yuen, Operations Manager from NEAS Australia will be facilitating the workshop: What is the difference between Manager and Leader? 

In Session 3 Peetra Lechte, Communications Manager from NEAS Australia will be facilitating this workshop: Empowering and engaging with teachers to navigate a digital world as their Academic Manager. 

In Session 4 Patrick Pheasant, CEO from NEAS Australia will be facilitating this workshop:Teacher or Artist? 

All workshops will include interactive dialogue and brainstorming activities to stimulate discussion and ideas, while exchanging guiding principles and strategies.

March 2023

This Week’s Ukraine Workshop Series Presenter

This week we welcome Dr Oksana King to the Ukraine Workshop Series. She is an experienced TESOL professional who has been teaching English to migrants and international students in Australia for 20 years.  She has held positions of Curriculum Coordinator and Director of Studies at Monash University and Melbourne’s training organisations.  She currently teaches on the Adult Migrant English Program at Holmesglen Institute in Melbourne’s south-east. As a migrant from Ukraine herself, Oksana is active in the Ukrainian community and is the Principal of the Ukrainian Community School in Melbourne.

Her presentation The Australian ELT Teacher Experience with Ukrainian War Migrants draws on Australian ELT teachers’ experience of teaching recent migrants from Ukraine and provide hands-on language teaching strategies that are both educational and respectful of the learners’ lived war experiences in Ukraine. The presentation will demonstrate how language learned through the senses can be both instructive and therapeutic.

March 2023

Speaker Spotlight – Education Agents

This year’s NEAS Management Conference brings us a lot of diversity with speakers from all areas of the ELT sector. This week we are throwing the Spotlight on Education Agents and those who work closely with agents from schools, colleges and English Language centres, as they all play a significant roll in bringing English language students to our Australian shores.

At the conference there will two discussion panels where there will be a focus on Education Agents and the importance of the work they do.

At the In Focus: Education Agents session with: Sylvain Lolley, Melanie MacFalane and Guaravdeep (GD) Signh, agents will talk about their work in helping students choose education institutions to suit their needs.

At the COP Workshop: Education Agents session, with Gavin Dowling, Shirley Sun, Youngeun Song and Leisl Bruhn who are from different education establishments around Australia you will hear insights into the importance of Education Agents and their important role in student recruitment.

In Focus: Education Agents

Melanie MacFarlane

Melanie Macfarlane is a registered and practising Migration Agent with over 17 years’ experience securing visas for migrants to live, work and study in Australia. She has worked with individuals, families and employers from small to large-scale businesses, all with the same common goal – to explore new opportunities and create a happy world, one migrant at a time. 

Melanie founded MMMigration & Recruitment and VETA Education & Migration in 2007 and has since grown the company to offices across 3 states in Australia as well as Colombia, Chile and Mexico. At MMMigration and VETA the team reduces the stress and confusion from the migration process, ensuring peace of mind and positive outcomes. 

Sylvain Lolley

In 2016, Sylvain Lolley founded Catch-Up Education and offer numerous education opportunities to people of all ages, backgrounds and origins. 

After more than 20 years in the Pacific (Tahiti, New Caledonia) in the marketing and communication sector, Sylvain joined the education sector by becoming Sales Manager for a French-speaking education agency based in Sydney, Australia. When he created Catch-Up Education in 2016, Sylvain already had a strong network of contacts within the industry. In 2019, Catch-up Education joined ICEF as an education agency and in 2020, Catch-up Education received the KISS Rock Award from ILAC Canada for the quality of its services to students and its involvement during the Covid-19 period. The same year, Sylvain received the Quality Agent endorsement from NEAS and Sylvain believes this distinction is a guarantee of seriousness and quality for any support agency.

Guaravdeep (GD) Singh

Guaravdeep (fondly known as GD) is the CEO & MD of Apply 4 Study & also the Representative of Migration Alliance, (Australian Professional Lobby for Migration Practitioners) for Indian Subcontinent & Australian Education Sector. I have been working in Education Industry for over 18 years & have rich experience at Senior level management, particularly in areas of HRM, Training, Migration Law & Marketing.

GD’s key areas of focus are global expansion, brand building, collaborations, acquisitions & mergers. Finalist at Australian Business Champion awards, winner of the Best Inbound Education Consultancy by Corporate Vision, AI Publishing UK, winner of CEO of the Year 2022 Skill India Business Awards, New Delhi India & an eminent Indian Australian entrepreneur figure in Global education space.

COP Workshop: Education Agents

Leisl Bruhn

Leisl is the Dean of International Students at Ivanhoe Grammar, which includes being the Academic Manager of the ELICOS Program, teaching VCE EAL and pastoral care responsibilities for the School’s international students.  Leisl began her teaching career in the East End of London and for the past 6 years she has held the very rewarding position as EAL Mentor for Ivanhoe’s VCE Offshore Programs which has given her the privilege of working alongside and sharing EAL teaching practices with highly experienced and professional colleagues. Leisl is also Convenor for the Education Agents COP at this year’s NEAS Management Conference.

Shirley Sun

Shirley was appointed the Head of St John’s International College in 2006. Prior to the Head of College position, she was the Marketing Manager as well as a teacher within the college, then known as Forest Lake College.

Shirley has been working closely with education agents for more than 20 years. Due to the age of the high school students, she has to delve deeper into the complexities of connecting the agents with the parents.

Youngeun Song

Youngeun is Principal Executive Officer of APC Education Group currently comprises English Unlimited and Australian Pacific College and is responsible for overseeing the operation and strategic movements for the group. 

Youngeun started her career in education as owner director of a childcare centre in Seoul, South Korea. Since arriving in Australia 2003, Youngeun has been taking on multiple management and executive roles in the international education industry for private ELICOS centres and Vocational Education and Training colleges. 

APC Education Group is a multiple award winning private education provider that has been operating since 2004 and currently operates 13 campuses on the eastern seaboard and South Australia.

Gavin Dowling

Gavin is Chief Operating Officer at Education Centre of Australia, responsible for university partnerships, marketing, admissions, sales, HR, IT and the colleges within the ECA Group. 

He has more than 20 years’ experience in the international education sector in the UK and Australia with significant experience in student acquisition, strategic management and leadership.

After an earlier career working in marketing agencies for a broad range of clients in London, he moved into the high growth international education sector in late 1990’s working for small and large organisations; consulting; and establishing and running two successful education marketing businesses.

March 2023

Conference Speaker Spotlight

Joanna Kelly

Joanna Kelly is the General Manager, English at Academies Australasia, a publicly listed education group. Within that role she is running ELICOS operations at Discover English in Melbourne and Language Links International in Perth. Additionally, she is the CEO of Academies Australasia Polytechnic, a private VET and HE provider. Joanna has been the General Delegate on the board of English Australia since 2019. She has a comprehensive understanding of the core issues facing the international education industry and is an active contributor to submissions to government on policy changes. She is committed to enhancing Australia’s reputation as a preferred destination for international students.

Lucas Chiusoli

Lucas Chiusoli has been working in the International Education sector since 2004. He is currently the National Director, ELICOS & Higher Education Pathways at ILSC, where he has the overall responsibility for the growth, profitability, leadership, and management of the Australian schools. Lucas holds a BA in Business Management, Cambridge DELTA and other TESOL and Training qualifications. He is committed to professional development, having started as an English teacher and building to Senior Management roles. Lucas’s background in business and his previous professional experiences have provided him with a deeper understanding of how businesses operate and given him the skill set to understand and address the needs of different stakeholders. He is an experienced leader with a demonstrated history of challenging the status quo by successfully designing, presenting and implementing innovative ideas and solutions, and highly skilled at solving problems and managing projects in alignment with the organisational goals. Lucas also serves on the Board of English Australia as an elected Director and Delegate for NSW, representing state college members and engaging with several industry stakeholders. Lucas has a true passion for education and its ability to transform lives and empower people.

Sarah Huaraka

Sarah Huaraka completed a Bachelor of Arts from Lyon University (France), a Master’s degree in Language and Literature from Reading University (UK) and a Master’s degree in Intercultural Management from SIT in Vermont (USA). 

Passionate about teaching and learning, Sarah completed her Post-Graduate Certificate in Education in 2003 from Greenwich University (UK). She has over 20 years’ experience in teaching and educational leadership, both in TAFEs and at University. Sarah has a strong interest in Foundation studies, Teacher Training and TESOL.

March 2023

DAY ONE (3 May): Professional Academic Manager Training

With only six weeks before the start of the 2023 NEAS Management Conference we are excited to highlight DAY ONE of the conference – Wednesday 3 May.

Day one has been set aside to focus solely on Academic Managers – new, emerging and aspirational. This special full-day Professional Academic Manager Training Workshop worth 10 CPD points, at UTS College, Ultimo, Sydney.

If you are new to academic management or aspiring to become involved in academic management, as your ELT professional career progresses, then this is the workshop for you! This interactive day will facilitate you with exceptional management skills and equip you with strategies to become a formidable, respected and capable leader. The cost for the whole day is just $175 (+GST) for NEAS members, $275 (+GST) for non-NEAS members and places are limited to 25 – so get in quick! 

To register, please complete the JotForm.

March 2023