Tag: Conference

Speaker Spotlight: Supporting Success in Pathway Programs

Posted on | by Silvia Loss

Supporting students through complex learning journeys requires a commitment to care and quality. The 2025 NEAS Conference sessions highlighted this week explore how reliable systems and people-centred practices are making a difference across international and transnational education settings.

A Transnational Delivery Experience

How do you develop and implement a General English program in a different country while maintaining NEAS Quality Assurance standards? In this session, Savvas Papandony shares the story of a growing transnational partnership between the Australian Academy of Commerce and BOYA Institute of Technology in China. This session offers a practical look at cross-border collaboration, stakeholder engagement, and the benefits of working towards NEAS endorsement for transnational delivery.

Savvas Papandony, Director of Studies, Australian Academy of Commerce

DOS ELICOS. Australian Academy of Commerce.

Curriculum, Syllabus, Assessment development in GE, EAP, IELTS. Curriculum and Syllabus design in GE and EAP for BOYA, Jiangxi University of Technology, Nanchang, China. Read more…

Whole-person and in-community learning and support as a basis for enabling student success

Supporting students means looking beyond academics: it’s about seeing the whole person. Join Jo Kwai, Ash Moor, and Jane Roberts as they explore what it takes to guide international students through complex educational pathways. Drawing on perspectives from different areas of ELT, this panel considers new ways to foster confidence, wellbeing, and success in every learner.

Jo Kwai, Manager, John Paul International College

Jo Kwai is a seasoned ELT specialist with extensive experience in teaching, curriculum development and coordinating across three sectors: primary, secondary, ELICOS in private and public institutions, and has also worked in the RTO environment across compliance, training and management.  Jo’s professional journey includes working at TAFE Qld, where she had diverse roles including ELICOS teacher, AMEP case manager, and TESOL Trainer and assessor for Diploma and Certificate IV courses. Read more…

Ash Moor, Academic Manager, UQ College

Ash Moor has family connections into Wakka Wakka country and grew up in Toowoomba, Queensland. Ash commenced teaching in TAFE Tasmania on the AMEP in 2003 before working for the British Council in Santiago, Chile. On his return to Australia in 2008, he taught, coordinated and managed in a number of Brisbane language colleges before moving into the pathways and enabling education space.  Read more…

Jane Roberts, RTO Director, Sarina Russo Institute

Jane Roberts is the RTO Director at Sarina Russo Institute, where she oversees the Registered Training Organisation (RTO) and ELICOS operations. With an extensive background in ESL teaching and management, Jane has been instrumental in driving the institute’s mission to provide high-quality education and training services. Read more…

Register here

Speaker Spotlight: Helping Students Feel Heard and at Home

Posted on | by Silvia Loss

What happens when students don’t feel like they belong? When they’re misunderstood, isolated, or unsure of their place in a new learning environment? This week’s Speaker Spotlight highlights sessions focused on community engagement and student support, to help students feel like they belong.

Community Engagement Through Language Projects and Outreach

In this session, Zoe explores how adults learn best when their experiences shape the learning process. Drawing on Malcolm Knowles’ andragogical principles, she demonstrates how real-world, problem-based language activities improve communication outcomes and encourage students to co-design their own learning goals, building confidence and a deeper sense of ownership in the classroom.

Zoe Repse, CGEA/ME Educator, Swinburne University of Technology

Teaching since 1979 across primary, secondary, and tertiary levels. A dedicated workshop facilitator and speaker, Zoe is passionate about engaging EAL and literacy learners within the community.

Focused on motivating and boosting confidence in casual conversations with native speakers, through teaching Australian expressions, pronunciation, intonation, and colloquialisms. Read more…

Finding your place when you don’t belong

In “Finding your place when you don’t belong”, Leisl Bruhn, Jo Kwai, and Vanessa Newbery, share practical approaches to re-engaging disengaged students. From homestay and wellbeing initiatives to academic and pastoral care, these educators present best practice models for supporting young international students.

Leisl Bruhn, Dean of International Students, Ivanhoe Grammar School

Leisl began her teaching career in the East End of London whilst working and travelling overseas. Upon her return to Australia, she completed a Master of Education (Applied Linguistics) and has extensive teaching and leadership experience in the EAL field across primary, secondary, and adult sectors in both the state and private systems. Read more…

Jo Kwai, Manager, John Paul International College

Jo Kwai is a seasoned ELT specialist with extensive experience in teaching, curriculum development and coordinating across three sectors: primary, secondary, ELICOS in private and public institutions, and has also worked in the RTO environment across compliance, training and management.  Jo’s professional journey includes working at TAFE Qld, where she had diverse roles including ELICOS teacher, AMEP case manager, and TESOL Trainer and assessor for Diploma and Certificate IV courses. Read more…

Vanessa Newbery, Head of International Programs, Hills International College

Vanessa Newbery has been teaching at Hills International College since 2012, and has been Director of Studies in Hills Language College for over eight years. She is now part of the College Executive team in her role as Head of International Programs. 

Before joining Hills, Mrs Newbery worked around Australia and overseas in ELICOS, AMEP and LOTE (French) teaching roles. Read more…

Register here

Speaker Spotlight: Creating Cultures of Belonging Through Leadership and Peer Engagement in ELT

Posted on | by Silvia Loss

Creating spaces where students feel seen, heard, and valued is a leadership imperative. This topic lies at the centre of our next speaker spotlight at the 2025 NEAS Conference, exploring how leadership and peer engagement can create inclusive, student-centred environments where learners thrive.

Leadership in ELT: Creating Cultures of Belonging in University English Language Centres

Creating a sense of belonging is essential to student wellbeing and academic success. In this session, Zoe Hancock explores the role of belonging in the language learning journey. Backed by current research and student insights, Zoe shares eleven ways students experience belonging and offers practical strategies to build inclusive cultures in university English language centres.

Zoe Hancock, Lecturer (Teaching Scholar), Southern Cross University (SCU)

Zoe has been teaching English for over 25 years. After an early career pivot from accounting, Zoe began her teaching career in Japan.

She returned to Australia to complete a MA in Applied Linguistics at UTS and taught in a number of private colleges and university English language Centres in NSW and QLD across a range of courses including, General English, IELTS Prep, Cambridge prep, EAP, Direct-entry and Post-entry English and Academic language (PEAL). Read more…

Building Bridges – Fostering Belonging Through Peer-Driven Engagement in International Education

What does belonging look like from a student’s perspective? This panel discussion explores how peer-to-peer engagement and community-driven models shape a sense of inclusion, connection, and success for international students. The panel will present best practices in student communication, community engagement, and co-creation of content to amplify authentic student voices.

With expertise spanning student services, research, marketing, and international health, these industry leaders will share practical tips on building trust and connection through student-centred communication strategies.

Varsha Devi Balakrishnan, Head of Student Insights and Strategy, Voyage

Varsha Devi Balakrishnan is a dynamic leader in the international education sector, combining deep expertise in research with innovative approaches to address complex challenges.

Recognised globally as the 2024 PIEoneer Emerging Leader of the Year and the 2023 IEAA Tony Adams Rising Star, she has pioneered The Social Source, an AI-driven platform revolutionising data and sentiment analysis. Read more…

Emma Currie, Head of Marketing for ANZ & SEA, Pearson

Emma Currie is the Head of Marketing for ANZ & SEA, Pearson, responsible for English Language Learning including Institutional, Corporate and PTE. She has been a marketing professional in the education sector for over 15 years and has worked for Pearson since 2012.

With experience in a variety of marketing roles Emma has broad experience working with institutions, professional bodies, educators and students across the international education in Australia and South East Asia. Read more…

Debora Lima, National Student Services Director, ILSC Education Group

Debora has over 15 years of experience in customer service, student support, administration management, and leadership across education and financial services in Australia and Offshore.

Currently serving as National Student Services Director at ILSC Education Group, she leads a diverse team across multiple locations, ensuring high-quality student support and operational excellence. Read more…


Tatia Pittham, Head of International Health and Education, Allianz Partners Australia

Tatia brings over a decade of experience in private health insurance and financial services, leading to her appointment as Head of International Health & Education at Allianz Partners in August 2023. 

Her career began at Bupa, where she spent eight years in senior management roles, including Head of International Partnerships. She played a pivotal role in expanding Bupa’s presence in international markets across Australia and the UK, driving growth through strategic cross-border arrangements. Read more…

Register here

Speaker Spotlight: NEAS 2025 Keynote Speakers

Posted on | by Ed Itor

We are thrilled to bring to you the 2025 NEAS Conference keynote speakers!

Technology is transforming education, breaking down barriers, and creating new ways for students and teachers to connect. But as digital tools become more embedded in English Language Teaching (ELT), we must ask: is technology truly enhancing learning and community-building, or are we losing something in the process?

The Need for Oracy in the Age of AI

Cathy Jones
Assessment Development Specialist, LANGUAGECERT

Have you ever wondered if our students are truly ready to communicate in a world full of AI, deep fakes, and fake news? At the 2025 NEAS Conference, Cathy Jones, an Assessment Development Specialist from the UK, introduces a fresh perspective on the importance of strong oracy skills.

In her session, Cathy explains why live, spoken assessments can better reveal students’ critical thinking and genuine communication skills compared to traditional written tests. More importantly, she explores how oracy builds community: creating spaces where every voice is heard and authentic dialogue leads to deeper connections between educators and learners.

Sponsored by:

AI Agents in the English Language Sector:
Our New Robotic Colleagues

Jarrad Merlo
AI Product Manager at Pearson’s Accelerator, Pearson

We’ve all seen what ChatGPT can do – and where it falls short. But the next wave of AI innovation is here, and it’s far more powerful than anything we’ve seen before. Say hello to “agentic AI” – large language models with tools, memory, autonomy, and the ability to perform real-world actions. These aren’t just poem-writing chatbots; they’re multitasking digital workers that can research, plan, execute, and collaborate – outperforming humans in terms of speed and cost, and competing on quality.

In this provocative yet practical keynote, Jarrad Merlo will show you exactly how ‘AI agents’ work and how they’ll begin to transform the English language sector. From automating admin tasks to generating assessments at scale, AI agents are poised to become your most productive new team members.

Whether you’re a teacher, test developer, or decision-maker, this session will help you make sense of this powerful – and potentially uncomfortable – technology. Jarrad won’t push a vision; he’ll simply demonstrate what’s already possible, share some examples, and invite you to consider the near-term impact of agentic AI on your context.

Sponsored by:

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From Struggle to Strength: The Importance of Resilience and Community at NEAS 2025

Posted on | by Silvia Loss

We are excited to have Luke Kennedy as our closing plenary speaker. Luke’s journey reminds us that our toughest challenges can actually open doors to new growth and opportunities. His message of resilience encourages us to embrace change, look past difficulties, and draw strength from the communities we build together.

Luke Kennedy
Motivational Speaker

A Story of Profound Transformation

Luke Kennedy is far from your typical inspirational speaker. His story stretches from street survival and near-death experiences to becoming a best-selling author, a successful corporate trainer, and a mentor for young people. Luke shows us that overcoming hardship isn’t just possible, but it can inspire personal and professional growth. A message that feels especially relevant now,  as the international education sector in Australia faces critical, make-or-break challenges.

The Power of Resilience and a Transformative Mindset

Luke’s story offers a fresh perspective on the power of mental strength and transformative mindset shifts. His approach goes beyond just managing difficulties; it’s about thriving amidst uncertainty. By addressing wellness and mental health, he offers practical strategies to build emotional and mental resilience, nurture a sense of purpose, and cultivate environments where people feel connected and ready to embrace change.

A Closing Plenary Speaker Who Delivers More Than Inspiration

Luke isn’t just here to talk about resilience: he’s here to show us how to live it. As the closing plenary speaker at this year’s NEAS Conference, Luke will go beyond motivation, providing real strategies to help us navigate change and uncertainty. His engaging, no-nonsense approach will provide us with the tools to turn adversity into opportunity and strengthen our sense of community, connection, and belonging.

With so much change and uncertainty in Australia’s international education sector, Luke’s message couldn’t be more timely. His story is a powerful reminder that resilience isn’t just about getting through tough times, it’s about moving forward with purpose. 

Join us at the 2025 NEAS Conference and gain real, practical strategies to navigate change. Luke’s session will help you shift your mindset, adapt, and turn challenges into opportunities. As a community, we will come together to embrace change and shape the future of international education, stronger and more connected than ever.

Register here

Speaker Spotlight: Building Supportive Communities for Homestay Students and EAL/D Learners

Posted on | by Silvia Loss

At the 2025 NEAS Conference, we will discover how building strong networks can improve homestay experiences and provide greater support for EAL/D students in mainstream education.

School Accommodation: Rethinking Homestay

This panel discussion will feature voices from every corner of the homestay community. Hear real stories and practical ideas on how collaboration across ELT can really enhance the international student experience.

Our experts will discuss managing risks, ensuring student safety, and finding creative ways to improve homestay programs. Come away with practical insights and new perspectives that can help you build stronger support networks and create a welcoming, inclusive environment where every student feels at home, both in the classroom and out.

David Ferguson, Director of International and Accommodation Operations, John Paul College

David Ferguson has been working in the International Education and Training (IET) industry since 2007, beginning his career as an English as a Second Language teacher. With a wealth of experience both abroad and in Australia, David leads John Paul College’s international operations and John Paul International College. Read more…

Professional Learning Teams – Creating a Supportive Community with ELT and Mainstream Teachers of EAL/D Students

In this session, discover how inclusive teaching transforms classrooms into communities where students from diverse language backgrounds can truly thrive. By blending ELT methodologies with everyday teaching practices, educators can create supportive spaces where every EAL/D student feels valued and ready for success.

You’ll come away with practical tips and strategies to boost language development, build confidence, and drive academic achievement, all while nurturing a community where every student feels at home.

Megan Huber, Assistant Head of Faculty Diverse Learning (EAL/D)/Subject Coordinator English for EAL Learners, St Laurence’s College

Megan Huber is the current Assistant Head of Faculty for Diverse Learning specialising in EAL/D Case Management and the Subject Coordinator for English for EAL Learners at St Laurence’s College in South Brisbane. She is also the current Chief Confirmer and Subject Matter Expert for English for EAL Learners for the Queensland Curriculum Assessment Authority as well as a Lead Trainer Marker for the External English Exams. Read more…

Register here

Spotlight on the 2025 NEAS Conference Panels

Posted on | by Ed Itor

The 2025 NEAS Conference will include panel discussions that bring together government regulators, and international student leaders, to share their knowledge on the changing education industry. These sessions will explore key challenges and opportunities in the sector, giving attendees a chance to hear directly from those who shape and experience it firsthand.

Government Voices Panel

In this facilitated discussion between a sample of our members and our guests from government, we will take a close look at the challenges facing the sector. Representatives from ASQA and the Tuition Protection Service (TPS) are confirmed to join us, with TEQSA participation pending confirmation. We all know that NEAS membership enhances and complements regulated compliance by embedding continuous improvement. This session will explore how we can best define and maintain quality in an environment of uncertainty and change.

Carmen Basilicata, Executive Director, Integrity Branch, ASQA

Responsible for ASQA’s Integrity Unit, Carmen overseas ASQA’s intelligence, investigations and enforcements operations to prevent and detect threats to the integrity of VET, and to deter and disrupt illegal behaviour and the exploitation of vulnerable students. Carmen is also responsible for entry to the market, ASQA’s primary function to prevent threats and safeguard the integrity of VET, as well as ASQA’s Industry, State and Territory engagement and Course Accreditation functions. Read more…

The Tuition Protection Service Director is a statutory position created under the Commonwealth legislation. Melinda is responsible for the delivery and maintenance of the long-term sustainability of the Tuition Protection Service.

Melinda has held several senior roles in the Department of Employment, Skills, Small and Family Business, with extensive knowledge in operational policy and program management in employment services. Read more…

Melinda Hatton, Director, TPS

International Student Voices Panel

In this panel we will hear the journey of two international students from arrival to belonging, highlighting the challenges they face and the contributions they make to the community.

Ogunbodede Olaitan MD, Medical Practitioner, NSW Health

Olaitan Temitope Ogunbodede is a medical practitioner with NSW health and holds a doctoral degree in Immunology from the University of Sydney.

He arrived in Australia about half a decade ago as an international student from Nigeria on a Department of Foreign Affairs and Trade international Scholarships. Read more…

William Nguyen is a student leader, speaker and passionate advocate for international students, dedicated to fostering belonging and building inclusive communities. Arriving in Australia at 15 with no English, he understands the challenges of navigating a new country.

Now a third-year Education/Media Arts student at UNSW, he has spoken to over 7,000 people at universities and conferences, serving as an MC and guest speaker. Read more…

William Nguyen, NSW International Student Ambassador, Study NSW

Register here

Join the conversation

Excited about the 2025 NEAS Conference? So are we!

Be part of the journey by:

  • Following us on LinkedIn and Facebook for updates and sneak peeks
  • Spreading the word with #NEAS2025 #PathwaysToBelonging, and sharing our social media banners
  • Visiting neas.org.au/conference-25 for more information

See you at NEAS 2025!

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CamTESOL 2023

Posted on | by Ed Itor

The 19th Annual CamTESOL Conference at the Institute of Technology of Cambodia starts tomorrow and NEAS Australia will be there! This is one of the most significant conferences in the region with over 1000 participants and its theme of “Online and Transnational Delivery of English Language Teaching – Global Views and Perspectives for Being Future Ready” is set to stimulate interesting debate.

The opening Plenary Panel Discussion is sponsored by NEAS Australia and Dr Patrick Pheasant, as part of the panel, will be focusing on Online and Transnational delivery of English Language Teaching (ELT). Through a lens of quality management, this keynote plenary will showcase teaching and learning innovations in High Schools, Vocational Colleges, Universities, and English Language Centres in online delivery, English as a Medium of Instruction (EMI) and Transnational ELT Delivery from Thailand, Vietnam, Malaysia, Cambodia and Australia, identifying global best practice.  The plenary will also address how the impact of closed borders during the pandemic has affected social, cultural and economic barriers in international education. In many cases virtual learning, virtual mobility and improved technology have become conduits for learners to access quality international education. Now, it is important to secure the quality of Online and Transnational delivery in ELT and by embedding 21st Century skills into our programs and turbo-charging such skills to meet the needs of future generations, Dr Pheasant asserts that we can be future-ready.

In the role of Chief Executive Officer, Dr Patrick Pheasant brings 30 years’ experience in applying drama, TESOL and teacher training methodologies across multiple education sectors around the world. Patrick has extensive experience in change management and leadership development and completed his PhD research at the University of Sydney in using process drama in ELT. Patrick is a past Director at the University of Sydney Centre for English Teaching, past Vice-President of the University English Centres of Australia (UECA) and past Convenor of the NEAS Advisory Council.

February 2023

THE 2023 NEAS MANAGEMENT CONFERENCE IS ONLY 11 WEEKS AWAY!

Posted on | by Ed Itor

The countdown has started!

With a furore of activity we are well under way to welcoming you all at this year’s Management Conference. The theme of the conference has taken hold and is becoming the talk of the town as we grapple with the idea of The Profession, The Professional and Professionalism in ELT.

Nowadays, with increased scrutiny into quality standards in ELT, high professional standards are burgeoning and the number of ELT teachers up-skilling and completing Master level degrees in ELT is trending upwards at a rapid rate. ELT “requires a specialized knowledge obtained through both academic study and practical experience” (Torres – Rocha, 2019).

It is generally acceptable to say that ELT teachers and leaders are professionals because they are a “disciplined group of individuals who adhere to high ethical standards and uphold themselves to, and are accepted by, the public as possessing special knowledge and skills in a widely recognised, organised body of learning derived from education and training at a high level, and who are prepared to exercise this knowledge and these skills in the interests of others.”(cited in Professional Standards Council, 2022)

This year’s conference is set to explore the different professional landscapes in ELT locally and globally and the impact they are having on world economy, education, and future generations.

As usual, we are pleased to be able to offer a hybrid event! With three full days of in-person activities, attendees will also be able to live-stream content, so if you can’t make it in person, you can always join us online. You can download 60+ presentations, join our virtual community events and live-stream speaker sessions.

If you are coming in person, then don’t forget to purchase your Gala Dinner tickets here, so that you can enjoy the entertainment, gourmet menu as well as the Awards Ceremony.

Speaker Spotlight

Cara Dinneen

Cara Dinneen is the Associate Director, Learning and Teaching at Macquarie University College. Cara holds a Master of TESOL, Graduate Certificate in Business Educational Leadership, Trinity Diploma of TESOL, BA Communications and is currently completing a qualification in Digital Learning Leadership. Cara has 20 years’ experience in English language teaching, teacher training and leadership, having taught and managed programs in Australia, Oman and Spain. She is a fluent Spanish speaker. 

Throughout her career, Cara has designed and managed teacher development programs for large, multi-cultural teaching departments of up to 65 staff. Cara has a strong background in teaching methodology and a creative, participant-focused approach to lesson design and teacher development. 

Cara also has a keen interest in learning and assessment design. She is currently the Head Convenor for the English Australia Assessment Special Interest Group, and her current area of research is digital learning and assessment.

Yulia Kharchenk

Yulia Kharchenko is an English language teacher and a higher degree researcher. She has taught in Russia, Ireland and Australia in a variety of tertiary, adult and migrant education settings. She currently teaches on the Graduate Certificate of TESOL at Macquarie University. Her research interests include multilingual pedagogy, language policies in education and language learner identity.

Call for Abstracts

Posted on | by Ed Itor

Going Glocal: Embracing ELT Communities of Practice

NEAS would like to hear from business owners, managers, Directors of Studies, teachers, education agents, service providers and students who have engaged with communities of practice to enhance their understanding and experience of Glocalisation.

  1. What does glocalisation mean to you? How have you experienced this in your workplace or classrooms?
  2. What communities of practice have you engaged with in the last twelve months and how has this enhanced your practice?
  3. What can NEAS do to promote further independent, industry-led, specialist Quality Assurance in English Language Teaching and Going Glocal?

If you are interested in applying to present at the 2022 NEAS Management Conference you can register your interest here.

Alternatively if you are ready to apply and provide your abstract you can do so here.