Conference Countdown: Only 3 Weeks To Go!


Navigating Global Trends in ELT Management

IELTS has now published the full assessment scales used by examiners, having recently completed a review of its Writing assessment criteria to ensure they remain transparent, fair, and fit for purpose.

As the only major test with publicly available, transparent marking criteria, the IELTS’ band descriptors outline the specific criteria that will be used to evaluate test takers’ work, and the performance levels associated with each criterion. This clarity and transparency helps test takers to understand what is expected of them and how they will be evaluated. Critical to this is enhancing IELTS preparation teachers’ engagement with the marking criteria.

This session provides academic managers with more information on the review and what has been updated, how band descriptors can inform curriculum design and how the band score descriptors now form the basis of a professional development course available to all teachers.

Explore the growth and impact of transnational delivery models in ELT management.

Discuss the advantages, challenges, and best practices associated with offering ELT programs across international borders.

Share your experience of navigating transnational delivery and your experience in ensuring quality and compliance.

Journey into the forefront of language testing and gain invaluable insights into the latest research, product developments, and innovations shaping language assessment. This session will dive into recent research findings as well as product enhancements in language testing. This presentation aims to equip academic managers with insights and knowledge needed to make informed decisions that meet the evolving needs of international students in Australia.

Join us to gain a deeper understanding of current findings and ensure your institution stays ahead in the dynamic world of international education.

Improving ELICOS curriculums by identifying academic issues experienced by students who have progressed from an ELICOS program into tertiary programs.

Effectively preparing ESL students for the challenges of higher education is a shared objective among educators today. This paper centres on the improvement of ELICOS curriculums by identifying and addressing academic challenges encountered by students who have transitioned from ELICOS programs to tertiary education. The research seeks to improve ELICOS courses for a smoother transition and academic success for international students. The study employs a mixed-methods approach involving surveys, interviews and an analysis of academic performance data. This comprehensive methodology is employed to gain a deep understanding of the difficulties that ELICOS graduates face in tertiary education. The valuable insights from the findings have given significant input into rethinking, reshaping and redefining ELICOS courses. The research suggests customising ELICOS courses with academic skill-building and cultural training to help students better prepare for higher education.

April 2024

Conference Countdown: One Month Left!


Technology and Digital Innovation in ELT

Leading and Supporting Staff Learning

This workshop highlights the important role Academic Managers play in supporting and fostering staff learning. We look at what ongoing and informal learning might look like in practice and why prioritising staff learning results in many positives for both staff and students.

During the workshop we will engage with what staff learning looks like, the challenges with fostering a culture of informal learning in the staffroom, and the benefits in establishing staff learning as a priority in your organisation.

AI and Adaptive Learning in ELT: Personalising Education at Scale

In this workshop session, explore how the Academic English Programs at UNSW College have managed the challenges of AI and its impacts on learning and assessment. Discover what insights have been gained since its implementation of an AI Framework.

Draw on shared experiences of managing the impacts of AI on teaching and assessment to build shared best practices through workable responses.

Assessment in the Digital Age: Innovative Approaches to Testing and Evaluation

Learn how recent AI advancements are instrumental in promoting equity within assessment practices, and how you can leverage the partnership between Humans and ChatGPT to enable the creation of assessment items at an unprecedented scale and affordable cost. Discover innovative strategies that combine AI technology with multiple asynchronous proctors to safeguard high-stakes assessments.

This presentation will unveil Duolingo’s latest research findings, subscore frameworks, and introduce new interactional item types designed for 2024.

March 2024

News from Adam

Welcome to the latest edition of our CEO’s column News From Adam.

NEAS was well received by senior officials from the Education Department in Canberra last week. NEAS board member David Riordan and myself introduced them to the recently launched NEAS Homestay Standards. We also explained the NEAS Agent Quality Endorsement process. Both of these initiatives and the following they have attracted demonstrate the important leadership role taken by NEAS. We’re taking an active role in showing the way to quality improvement across a range of functions within our sector. Worth noting too is that these initiatives began some time ago. They weren’t reactions to passing trends. Don’t get me wrong. Responding to policy changes as they emerge is critical for us all. We’re subject to these forces and we must be responsive. What I’m saying though is that it’s important to be invested across time. And NEAS is invested. We’re looking forwards, finding insights in advance of what might be required right now. Another example is our quality standards for online English programs. Did you know these were developed before the COVID lock downs when we were all forced into online learning? The international student recruitment pipeline to Australia is suffering right now and I know budgets are tight. But playing the long game with us is important.

I am very grateful to David for his help in securing these meetings and his help had me reflecting on the value of the NEAS board. They’re a highly skilled group of individuals and by definition professional. Their number includes those elected by you as well as some from related sectors (such as David, a former TAFE Director) and others from industries and pursuits not directly related to ELT, including the important task of board sitting itself. Our model of governance gives us great strength.

Can I finish with some news that the NEAS Management Conference is nearing capacity in registrations. We’re not there yet. There are places available but our venue is smaller this year and we’ve chosen a “closer” format. It’s going to be great but only if you get in now. It will provide insight into the future and the drivers of that future. The future’s worth the investment… Right?

March 2024

Conference Countdown: 5 Weeks To Go!


Professional Development and Teacher Empowerment

Managing Multi-Site Organisations: Strategies That Actually Work

With the growing number of ELICOS institutions expanding across the country, managing multi-campus organisations has become more common.

Join our interactive workshop for practical strategies on achieving effective operations across multiple campuses, drawing from experiences at Albright’s campuses in Melbourne, Sydney, Brisbane, and Adelaide.

Cultivating Continuous Improvement in ELICOS

In the dynamic landscape of Australian ELT, schools must adapt rapidly. This presentation explores how a Sydney-based ELICOS school drives positive change through collaborative learning, improved communication, and data-driven decision-making. 

By prioritising student feedback and innovative practices, La Lingua enhances the learning experience becoming more responsive to students’ needs and expectations.

Lifelong Learning and Professional Development for Managers

Lifelong learning and continuous professional development are essential for ELT managers to stay relevant and effective in their roles. This presentation will explore strategies for building personalised learning plans tailored to the unique needs of ELT leadership.

Mentoring Models for Academic Managers

Explore diverse mentoring models in ELT, focusing on effective peer mentoring programs for academic managers.

This session covers theory, practical insights from research and case studies, and offers a platform for participants to discuss and apply peer mentoring in their contexts.

March 2024

Conference Countdown: 6 Weeks Left!


Change Management: Leading Transformation of Teacher Observations

In this session explore innovative approaches to teacher observation, including ways in which evaluative assessments may be tailored to professional development opportunities fostering comprehensive teacher growth.

Gain insights into leading teachers through communication strategies, training and phased implementation.

Building Resilient ELT Institutions

Discover the critical role of organisational resilience in ELT institutions and explore essential strategies for fostering resilience both at the institutional level and within individual teams, facilitating adaptability and perseverance in the face of challenges.

Explore innovative approaches to building a resilient culture, empowering staff members to embrace change, overcome adversity, and drive continuous improvement.

Understand the fundamental principles of organisational resilience and its significance in ensuring the long-term success of ELT institutions. Discover how resilient organisations can effectively navigate uncertainties, adapt to changing circumstances, and thrive in dynamic educational landscapes.

Building a Quality Culture: Leadership’s Role in Institutional Transformation

Join us in this workshop as we explore the role of leadership in driving institutional transformation by fostering a culture of quality. Drawing from her experience, our presenter will provide insights into the strategies employed, the challenges encountered, and the keys to success in sustaining a quality-centric culture during times of change.

Attendees will gain practical knowledge and actionable strategies to promote a culture of quality within their own organisations, empowering them to navigate change effectively. Don’t miss this opportunity to leverage these insights to drive meaningful transformation within your institution.

March 2024

Conference Countdown: Only 7 More Weeks!


With a focus on wellbeing and mental health, this panel discussion highlights the importance of sustaining the wellbeing of students and teachers in the ELT sector, making it especially relevant in today’s context. Our esteemed panellists, experts in the industry, will share valuable insights and explore effective strategies to support the wellbeing of educators and learners.

In the dynamic landscape of the ELT industry, the mental health and wellbeing of educators and international students are paramount. As the sector changes and evolves, educators and students face increasing pressure and stress. This panel discussion serves as a platform to address these challenges, offering practical solutions and fostering a supportive community.

One of the ways on which we serve our members at NEAS is to frame discussion and create a space for knowledge sharing. We expect this session to have an influence over education support for teachers and students in the community. 

March 2024

NEAS Management Conference – Just 8 Weeks and counting!


Panel 2: Education Agents

Join us for an enlightening discussion at our panel event: “Global Navigators: Redefining Quality in International Student Recruitment within the ELT Landscape.”

Meet our distinguished panellists, representatives from NEAS Quality Endorsed Education Agents, each bringing valuable insights and expertise to the table.

In this session, we’ll take a deep dive into the latest trends and innovations in international student recruitment. we will also gain fresh perspectives and practical strategies from our industry leaders as we explore ways to enhance quality standards and navigate the global education landscape together.

Don’t miss out on this opportunity to connect, learn, and contribute to the future of student recruitment and Education Agents.

March 2024

NEAS Management Conference – 9 weeks to go!

This week we focus on two more areas within ELT that are undergoing revolutionary adjustment: teacher training and technological advancement.

Teacher training is another part of the ELT sector that is undergoing a revolution of sorts. The significance of continuous professional development (PD) for English language teachers cannot be stressed enough. “Effective teaching requires ongoing reflection, learning, and growth,” Richards (2017) explains. “Investing in teacher training programs and professional development opportunities enhances educators’ pedagogical skills and enables them to meet the diverse needs of their students effectively.” By prioritising teacher development, ELT institutions can ensure quality instruction and student success. PD should also focus on inclusive practices that address the diverse needs of learners in ELT. Implementing inclusive pedagogical approaches and providing support services for learners with special educational needs promotes equity and diversity in ELT.

Driven by advancements in digital technology, ELT is witnessing a paradigm shift towards the integration of innovative tools and platforms. From AI-powered language tutoring systems to gamified mobile apps, these technologies offer learners unprecedented opportunities to practice and refine their English language skills in engaging virtual environments. Digitised assessment methods, as part of a suite of other methodologies, can play a part in accurately gauging learners’ progress and provide targeted support for improvement.  


Richards, J. C. (2017). Continuous Professional Development for Language Teachers: Strategies for Effective Teaching. Pearson Education.

February 2024



Excitingly, there will be three panel discussions on the Main Day program that are guaranteed to encourage vitalised thought and discussion.  

Panel 1 Homestay

Panel 2 Education Agents 

Panel 3 Wellbeing

This week we throw the spotlight on Panel 1: Homestay

Australia has reached a historic milestone by establishing the world’s first-ever set of quality standards for homestay accommodation. This achievement is pivotal in ensuring a premium experience for international students, especially during a time of extreme rental increases, where quality homestays serve as a quick and affordable solution.

Expert speakers will share insights, and a panel of specialists will field an open Question and Answer session, addressing key queries such as:

·       What are the Homestay Standards?

·       How can I assist students in finding high-quality hosted accommodation?

·       Who is responsible for insurance, and where can it be purchased?

February 2024

News from Adam

As the new CEO at NEAS Australia, Adam Kilburn will be sharing regular insights with us through this column News From Adam. This week brings you his second update. 

One of the great things about NEAS is its international profile. With a membership that extends well beyond Australia, NEAS is a global community for those committed to improvement. I’m off overseas today to attend the CamTESOL conference in Cambodia at which NEAS is to be acknowledged for its ongoing commitment to this highly celebrated event.  CamTESOL draws professionals working in our sector from around the world, including a good number of our members, both from Australia and the south-east Asian region. I hope to meet some of you there.

Of course, NEAS has its own thought-leading event: the annual NEAS Management Conference to be held on the 9th and 10th of May in Sydney. We have an exciting mix of speakers engaging with us on the theme of “Quality Revolution”. Change – and hasn’t there been a lot of it lately (!?) – forces us to rethink our way to excellence. New modes of delivery; artificial intelligence; working remotely now feature prominently in our professional lives. So, given these changes, the questions are: has excellence changed? Has our way of getting there changed?  I’m really looking forward to hearing from our speakers and discussing these questions with you at the conference.     Registrations are now open but note that our format has changed this year. There are limited places. Please get in soon and register​​​​​​​.

As always, I am keen to hear from you. Please feel free to get in touch with me directly. Although we’re dispersed across the world, I’m interested in learning more about you in your own setting so that NEAS can be the most integrated, member-focused, thoughtful, and community-responsive quality organisation in our sector!

February 2024