NEWS

Conference Countdown – 3 weeks

We have just 3 working weeks before the opening of this year’s NEAS Management Conference and things are beginning to get exciting!

As usual we will be running the Media Booth competition where you will be asked to share your thoughts on film. This will be your chance to shine, and we know from previous years that competition is fierce and wholesome. Be sure to sign up for your filming slot on Thursday 4 or Friday 5 May with one of the NEAS team!

We will also have raffle prizes and this year’s prizes are exceptional with a Strategy & taxonomy badging workshop (valued at $6K)Apple Airpods, a Case of Champaign and a Wonder Stay Package for 2 days (one night) x 2 people at The Elephant Nature Park in Chiang Mai, Thailand (travel to Thailand not included).

March 2023

Speaker Spotlight

Jason West is the Convenor of the COP Workshop: Leadership in ELT.

He is Director of Studies at UTS College where he leads and manages the delivery of the Academic English curriculum, for both face to face, and live online teaching modes. In addition Jason also supports Academic Managers across the transnational partner network, based in China (EIC, SILC), (South) Korea (IEN), Vietnam (ACET), Myanmar (AEC) and the UTS College Sri Lanka who all deliver the UTS College’s English curriculum. Jason is focused on high quality outcomes and standardisation of delivery regardless of location.

Sophie O’Keefe is a speaker in the COP Workshop: Leadership in ELT.

She is the PD Manager at English Australia and as such her role is to drive the development of professional standards for English Australia Member Colleges and the ELICOS sector. She manages a range of specific projects including the English Australia Conference; the English Australia Journal; the English Australia Action Research in ELICOS Program; English Australia Special Interest Groups (SIGs); English Australia Guides to Best Practice in ELICOS and the English Australia Continuing Professional Development Program.

March 2023

Professional Academic Manager Training Workshop

2023 NEAS MANAGEMENT CONFERENCE PROGRAM – DAY 1

Day ONE of the 2023 NEAS Management Conference on 3 May is shaping up to be a day of interaction, lively debate and the sharing of QA tips and tricks for new and aspiring Academic Managers. This workshop is worth 10 CPD points and will be held at at UTS College, Lvl 13, 235 Jones St, Broadway, Sydney.

If you are new to academic management or aspiring to become involved in academic management, this is the workshop for you! There are only 25 places available and registrations are selling fast! You can secure your spot here.

In Session 1 Rima Ibrahim, Education Manager from NEAS Australia will be facilitating the workshop: ABCs of Academic Management – NEAS Guidelines for Academic Managers. 

In Session 2 Daniel Yuen, Operations Manager from NEAS Australia will be facilitating the workshop: What is the difference between Manager and Leader? 

In Session 3 Peetra Lechte, Communications Manager from NEAS Australia will be facilitating this workshop: Empowering and engaging with teachers to navigate a digital world as their Academic Manager. 

In Session 4 Patrick Pheasant, CEO from NEAS Australia will be facilitating this workshop:Teacher or Artist? 

All workshops will include interactive dialogue and brainstorming activities to stimulate discussion and ideas, while exchanging guiding principles and strategies.

March 2023

This Week’s Ukraine Workshop Series Presenter

This week we welcome Dr Oksana King to the Ukraine Workshop Series. She is an experienced TESOL professional who has been teaching English to migrants and international students in Australia for 20 years.  She has held positions of Curriculum Coordinator and Director of Studies at Monash University and Melbourne’s training organisations.  She currently teaches on the Adult Migrant English Program at Holmesglen Institute in Melbourne’s south-east. As a migrant from Ukraine herself, Oksana is active in the Ukrainian community and is the Principal of the Ukrainian Community School in Melbourne.

Her presentation The Australian ELT Teacher Experience with Ukrainian War Migrants draws on Australian ELT teachers’ experience of teaching recent migrants from Ukraine and provide hands-on language teaching strategies that are both educational and respectful of the learners’ lived war experiences in Ukraine. The presentation will demonstrate how language learned through the senses can be both instructive and therapeutic.

March 2023

NEAS Endorsement News

Centre for English Language Teaching, University of Western Australia

NEAS congratulates the University of Western Australia Centre for English Language Teaching​​​​​​​ on completing a Premium Product Quality Review of their Academic English and Study Skills Bridging Course. 

NEAS has reviewed aspects of the Bridging Course using Quality Area K of the NEAS Quality Assurance Framework. The Quality Principles of Area K focus on these features of the target Service: its underlying research; its fulfillment of purpose; its processes for maintaining quality; its uniqueness and innovation; and its contribution to the ELT community.

The Bridging Course was initially developed over ten years ago and its benefits to the University of Western Australia have been clearly visible; incoming students are able to acquire a suitable English language proficiency for entry into the university’s programs while gaining a deeper knowledge of text types and Australian academic requirements and developing their analytical and reflective skills. In keeping with the signalled importance of ongoing research, the Course has been re-focussed and revitalised. 

NEAS was particularly impressed by the centre’s commitment to the evaluation and review of the Bridging Course in order to continuously improve the program and provide the optimum learning experience for students.

March 2023

Joint Standing Committee on Foreign Affairs, Defence and Trade

Commonwealth of Australia

The Joint Standing Committee on Foreign Affairs, Defence and Trade ran an Inquiry into Tourism and Australia’s International Education Sectors on Thursday, 2 March 2023 at which Dr Patrick, CEO of NEAS participated and provided important information on the importance of Quality Assurance (QA) in English language teaching. He explained that NEAS Australia is “a non-governmental, independent, industry-led quality assurance authority, involved with everything to do with English language teaching” and that “We have to keep our reach in the ASEAN region … One of the ways to do that is through online delivery. If we are not teaching in that space at least some part of our English language provision, we are failing to teach those students how to activate their English in an online space.”. He stated that new teachers coming into the ELT sector post-pandemic need to be scrutinised as well as Academic Managers. He identified that many teachers may be coming back after a second career and restarting their careers, while others who have just been teaching for a couple of years find themselves being pushed into management level, when they might not be ready or qualified. This is why QA remains so important in Australia and the ASEAN region because the “Australian ELICOS sector is world famous for its quality”.

This is an opportune moment to remind you of Day ONE (3 May) of the 2023 NEAS Management Conference which is a special full day Professional Academic Manager Training Workshop and is targeted exclusively at new and would-be Academic Managers. During the sessions a deep dive will be facilitated into what it means to be a professional Academic Manager in Australia’s ELT industry. For further information please go here and to get your tickets go here​​​​​​​. 

March 2023

Ukraine Workshop Series

There may be just five weeks before the opening of this year NEAS Management Conference, but we are by no means idle while we wait for the date. As featured in last week’s NEAS News we have four PD events over the next two months, all of which will be informative and engaging. 

Monday (20 March 2023) marked the grand opening of the Ukraine Workshop Series.

We are truly thrilled and proud to be bringing you this Workshop Series that features SEVEN pre-workshop presentations and will be followed by a live Zoom Workshop with a discussion Panel on Tuesday 18 April from 9:00 am to 10:30 am (Kyiv Time) 4:00 pm to 5:30 pm (Sydney Time) and will feature keynote presenters sharing their expertise and practical techniques. Joining the NEAS CEO, Dr Patrick Pheasant, on the Panel will be the Ukraine Ambassador His excellency Vasyl Myroshnychenko, Ms Liubov Zaliubovska-Head of Education at GoGlobal NGO as well as teachers and leaders from the ELT sector.  

The workshop focuses on two themes:
1. Trauma informed practice and teaching– thisrecognises the pervasive impact of trauma on individuals and communities. By prioritising safety and trust in a supportive learning environment, teachers can empower students to take agency of their learning. Through collaborative engagement in the learning space, students and teachers can promote healing, resilience, and growth. 

2. Student and teacher mental health and building resilience in times ofcrises – it is important to maintain teacher and student health during times of crises and this can be achieved by fostering a sense of community, promoting coping skills, and creating a supportive learning environment.  Encouraging individuals to adapt and thrive despite challenges leads to resilience. In this workshop, some building blocks will be provided to highlight the importance of self-care, healthy habits, and access to mental health resources.  

March 2023

NEAS at the Asia-Pacific Association for International Education (APAIE) conference in Bangkok

Framed around the UN’s Sustainable Development Goals, the conference focused on students and the profound impact international education has on their lives and on communities. 

NEAS CEO Dr Patrick Pheasant was part of a panel discussion entitled Partnering with Purpose – ASEAN Australia Higher Education Capacity Building during which he and the panel discussed the benefits of ASEAN and Australian building effective and purposeful partnerships that addresses regional higher education sector priorities. The panel was chaired by Julie Wilkens MacMahon, Regional Director (APAC) Times Higher Education, Australia and joining Patrick were Michael Fay, AAED and Dr Choltis Dhirathiti, Executive Director ASEAN University Network (AUN) Secretariat, Thailand.

Our involvement was best summed up in Claire Field’s article in the Campus Morning Mail of 22 March 2023 where she said, “NEAS was another Australian organisation which stood out at the conference. They are working with the ASEAN Universities Network to quality assure English language teaching across the region and have more recently started assisting English language teachers in Ukraine”. You can access the whole article hereClaire also conducted a podcast interview with Dr Pheasant while in Bangkok, which you can access here. In both cases she referenced the Ukraine Workshop Series as being an exciting and worthwhile initiative. 

Similarly, the higher education editor, Tim Todd, of The Australian Higher Education Supplement of 22 March 2023 also reported on the buzz around the Ukraine Workshop Series, claiming that Thousands of Ukrainian English language teachers stand to benefit from a series of online workshops being offered free by Australian education quality assurance group NEAS”. He quoted Dr Pheasant as saying, “While they (Ukraine) rebuild the education system, … a big part of it is what Ukrainian Universities can do … to attract collaboration, research partnerships and international students.” This is why NEAS Australia member support for this project is important.

March 2023

Speaker Spotlight – Education Agents

This year’s NEAS Management Conference brings us a lot of diversity with speakers from all areas of the ELT sector. This week we are throwing the Spotlight on Education Agents and those who work closely with agents from schools, colleges and English Language centres, as they all play a significant roll in bringing English language students to our Australian shores.

At the conference there will two discussion panels where there will be a focus on Education Agents and the importance of the work they do.

At the In Focus: Education Agents session with: Sylvain Lolley, Melanie MacFalane and Guaravdeep (GD) Signh, agents will talk about their work in helping students choose education institutions to suit their needs.

At the COP Workshop: Education Agents session, with Gavin Dowling, Shirley Sun, Youngeun Song and Leisl Bruhn who are from different education establishments around Australia you will hear insights into the importance of Education Agents and their important role in student recruitment.

In Focus: Education Agents

Melanie MacFarlane

Melanie Macfarlane is a registered and practising Migration Agent with over 17 years’ experience securing visas for migrants to live, work and study in Australia. She has worked with individuals, families and employers from small to large-scale businesses, all with the same common goal – to explore new opportunities and create a happy world, one migrant at a time. 

Melanie founded MMMigration & Recruitment and VETA Education & Migration in 2007 and has since grown the company to offices across 3 states in Australia as well as Colombia, Chile and Mexico. At MMMigration and VETA the team reduces the stress and confusion from the migration process, ensuring peace of mind and positive outcomes. 

Sylvain Lolley

In 2016, Sylvain Lolley founded Catch-Up Education and offer numerous education opportunities to people of all ages, backgrounds and origins. 

After more than 20 years in the Pacific (Tahiti, New Caledonia) in the marketing and communication sector, Sylvain joined the education sector by becoming Sales Manager for a French-speaking education agency based in Sydney, Australia. When he created Catch-Up Education in 2016, Sylvain already had a strong network of contacts within the industry. In 2019, Catch-up Education joined ICEF as an education agency and in 2020, Catch-up Education received the KISS Rock Award from ILAC Canada for the quality of its services to students and its involvement during the Covid-19 period. The same year, Sylvain received the Quality Agent endorsement from NEAS and Sylvain believes this distinction is a guarantee of seriousness and quality for any support agency.

Guaravdeep (GD) Singh

Guaravdeep (fondly known as GD) is the CEO & MD of Apply 4 Study & also the Representative of Migration Alliance, (Australian Professional Lobby for Migration Practitioners) for Indian Subcontinent & Australian Education Sector. I have been working in Education Industry for over 18 years & have rich experience at Senior level management, particularly in areas of HRM, Training, Migration Law & Marketing.

GD’s key areas of focus are global expansion, brand building, collaborations, acquisitions & mergers. Finalist at Australian Business Champion awards, winner of the Best Inbound Education Consultancy by Corporate Vision, AI Publishing UK, winner of CEO of the Year 2022 Skill India Business Awards, New Delhi India & an eminent Indian Australian entrepreneur figure in Global education space.

COP Workshop: Education Agents

Leisl Bruhn

Leisl is the Dean of International Students at Ivanhoe Grammar, which includes being the Academic Manager of the ELICOS Program, teaching VCE EAL and pastoral care responsibilities for the School’s international students.  Leisl began her teaching career in the East End of London and for the past 6 years she has held the very rewarding position as EAL Mentor for Ivanhoe’s VCE Offshore Programs which has given her the privilege of working alongside and sharing EAL teaching practices with highly experienced and professional colleagues. Leisl is also Convenor for the Education Agents COP at this year’s NEAS Management Conference.

Shirley Sun

Shirley was appointed the Head of St John’s International College in 2006. Prior to the Head of College position, she was the Marketing Manager as well as a teacher within the college, then known as Forest Lake College.

Shirley has been working closely with education agents for more than 20 years. Due to the age of the high school students, she has to delve deeper into the complexities of connecting the agents with the parents.

Youngeun Song

Youngeun is Principal Executive Officer of APC Education Group currently comprises English Unlimited and Australian Pacific College and is responsible for overseeing the operation and strategic movements for the group. 

Youngeun started her career in education as owner director of a childcare centre in Seoul, South Korea. Since arriving in Australia 2003, Youngeun has been taking on multiple management and executive roles in the international education industry for private ELICOS centres and Vocational Education and Training colleges. 

APC Education Group is a multiple award winning private education provider that has been operating since 2004 and currently operates 13 campuses on the eastern seaboard and South Australia.

Gavin Dowling

Gavin is Chief Operating Officer at Education Centre of Australia, responsible for university partnerships, marketing, admissions, sales, HR, IT and the colleges within the ECA Group. 

He has more than 20 years’ experience in the international education sector in the UK and Australia with significant experience in student acquisition, strategic management and leadership.

After an earlier career working in marketing agencies for a broad range of clients in London, he moved into the high growth international education sector in late 1990’s working for small and large organisations; consulting; and establishing and running two successful education marketing businesses.

March 2023